Hello,
In case this is an actual bug, I’d probably create that email again from scratch, copying and pasting the content from your email, making sure to remove the formatting before you do so.
Another reason for this issue might be a smart rule that is in place. Maybe you’ve changed the footer font size or color in one version of the smart rule - but not the others?
If you feel comfortable sharing the preview link of the email, we could also have a look and maybe someone spots the issue.
Hope this helps!
Karsten
Hello @ObjecttRyan ,
You may need to try to adjust the color of the font as well. The HubSpot platform has safegaurds to ensure that the required unsubscribe link can’t be obscured. If you link was inadvertanly obscured through light or white text, this could be blocking your sends.
If you are still seeing this error message after checking that the unscribe link is visible and clear, please connect with HubSpot Support by using the purple “help” button in the lower right hand corner of your account.
