# Stopped receiving notifications

**URL:** <https://community.hubspot.com/t/stopped-receiving-notifications/142582>\
**Category:** CRM\
**Tags:** free\
**Created:** [November 13, 2025, 1:17pm UTC](https://community.hubspot.com/t/stopped-receiving-notifications/142582 "2025-11-13T13:17:25Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![JordiMarti](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jordimarti/32/211202_2.png) [@JordiMarti](https://community.hubspot.com/u/JordiMarti)\
**Post date:** [November 13, 2025, 1:17pm UTC](https://community.hubspot.com/t/stopped-receiving-notifications/142582/1 "2025-11-13T13:17:25Z")

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Hi,

I’ve stopped receiving notifications when users open emails, even though I haven’t reached the 200 notification limit. This issue started recently, and I’d like to understand why it’s happening and how to fix it.

Could you please check my account and help me restore the notifications?

Thank you,

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<div class="post-metadata">

**Author:** ![Christensen](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/christensen/32/24543_2.png) [@Christensen](https://community.hubspot.com/u/Christensen)\
**Post date:** [November 13, 2025, 2:05pm UTC](https://community.hubspot.com/t/stopped-receiving-notifications/142582/2 "2025-11-13T14:05:08Z")

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Hey @JordiMarti, you’ve likely hit the 200 notification limit. A lot of people don’t realize that sent emails also count toward your monthly limit, not just opens and clicks. You’ll likely want to upgrade to remove the limit.  
Please refer to the official documentation: [View sales notifications in the activity feed](https://knowledge.hubspot.com/prospecting/view-your-sales-notifications-in-the-activity-feed#viewing-your-activity-feed)