# Stop logging from a particular email address **URL:** \ **Category:** HubSpot Ideas\ **Tags:** sales-email\ **Created:** [October 4, 2021, 2:40pm UTC](https://community.hubspot.com/t/stop-logging-from-a-particular-email-address/44765 "2021-10-04T14:40:38Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![CEversull](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ceversull/32/18373_2.png) [@CEversull](https://community.hubspot.com/u/CEversull)\ **Post date:** [October 4, 2021, 2:40pm UTC](https://community.hubspot.com/t/stop-logging-from-a-particular-email-address/44765/1 "2021-10-04T14:40:38Z")
I use gmail and have the extension for it to log emails I send through gmail. But, I find it annoying that I can’t do a global turn off of loggin/tracking when I send from a particular email address. For example, I often send emails from my personal gmail address and don’t ever want them tracked in Hubspot. I know I can select certain emails and block them. But that seems a backwards and more time consuming way to do this. If there’s a simple solution, let me know. Otherwise I’d like to see this feature added. ---
**Author:** ![Freddie79](https://avatars.discourse-cdn.com/v4/letter/f/779978/32.png) [@Freddie79](https://community.hubspot.com/u/Freddie79)\ **Post date:** [January 2, 2022, 5:38pm UTC](https://community.hubspot.com/t/stop-logging-from-a-particular-email-address/44765/2 "2022-01-02T17:38:36Z")
Yes, absolutely. Why isn’t this getting more upvotes? Many users must have this problem. Is this covered in another thread that I didn’t find? ---
**Author:** ![MauryMcCoy](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/maurymccoy/32/53612_2.png) [@MauryMcCoy](https://community.hubspot.com/u/MauryMcCoy)\ **Post date:** [August 29, 2024, 2:33pm UTC](https://community.hubspot.com/t/stop-logging-from-a-particular-email-address/44765/3 "2024-08-29T14:33:07Z")
This is happening to me too. I previously had this problem solved, but it’s back again. Hubspot has ZERO support. Their chatbot is beyond stupid and can’t answer basic questions.