Hi MFJ Labs, thanks for pointing that out. Unfortunately it doesn’t fix the problem.
This is an opt-out approach. As per the first note in this thread, "…
is the system making me breach privacy and GDPR…
Creating a Contact from an email has to be a positive action.", i.e opt-in.
For example, I have just sent an email to a person who I do not want in HubSpot. Their email is not in the Never Log and I did not click “Add to CRM” before sending the email.
The trouble is that Hubspot has automatically created a Contact with this email address and attached the email. I now have their personal information in Hubspot. I did not want this to happen, and because of Privacy and GDPR, I now have to go into contacts and delete them.
Not very user friendly and is it in contravention of GDPR etc?
The good news is that the Never Log (Ignore?) functionality is there. HubSpot just need to make Creating a contact from email and opt-in rather than opt-out.