There are no less than 4 “Ideas” pages all asking (in different ways) for this same feature!. Please go and upvote all of them. Here are the links:
- Option to turn off “Create new contact” when logging email
- Turn off “create new contact” for Gmail integration
- Automatically log incoming emails from existing contacts
- Only log emails to EXISTING CRM contacts!!
Please go an upvote all of them.