I started following this thread 3 years ago and I still want this feature
today lol
I would value the ability to enroll contacts into sequences from within gmail. In my example, I am sometimes CC’d into ‘final payment reminders’ from our finance team, and so I then want to make contact with the customer from a customer success perspective. I have a sequence for this, and would save me time by being to enroll the contact straight in, rather than having to open up Hubspot and do it manually.
I want to set up sequencing to automate follow-up pings to sales qualified leads that have not responded. In this case, an initial quotation e-mail has been sent and this is stored in the CRM system on the contact (using the BCC address). The email also has attachments. I want the sequence to reply to the last e-mail and continue to engage the potential client until we have a response, then we can continue manually. It is important that the context is included from the earlier mail with the first mail of the sequence, and any subsequent sequence mails. (i.e, the attachments for the first e-mail, the email thread, and the RE:<email subject> should also be included. This would make the sequencing feature very useful for us, can it be prioritised?
@glencornell Any updates on this? Your last update was in 2021 and that made it sound like you were going to make it happen in late 2021.
Please prioritize this. Many deals have been lost, vs our previous platform, now that we have the inability to keep follow up in the same email thread.
Has this truly not been addressed since 2021? Or am I missing the thread?
Hubspot is really turning into Salesforce in terms of user or customer experience.
What is the status of this? If the Hubspot team is not going to do anything about this, can you please provide suggestions on alternative solutions to help address this issue?
How was this not a feature years ago? This is an insane oversight.
Hubspot team - please revisit this as a feature! I get an email from a prospect and I want to… wait for it… REPLY TO THEIR EMAIL DIRECTLY and simultaneously ENROLL THEM IN A SEQUENCE WITH THE REPLY.
This is a slam dunk idea! There’s no downside and so much upside!
Please listen to your 4 pages of users clamoring for this feature.
I’d rather have this than AI anything.
Any updates on this? This is a very important feature.
Is this still in the works? It would be extremely useful
this is the number 1 most requested feature amongst other HS implementers I speak to. Are we getting this anytime soon?
Don’t get why this hasn’t been implemented.
For a lot of B2B clients, the 1st email is the one that requires the least templatized stuff (specific attachments, long text, etc), so it often makes sense to merely template email nudge #2 and #3.
Needing to incorporate an Email 1 as a Sequence trigger is a huge crutch for adopting sales team automation.
After 7 years, I can’t expect HubSpot to do this:
Can anyone suggest an alternative sales email automation tool that CAN handle sequence triggering based off a reply to a sent email?
This works well but it would be even better if it had an integration with Hubspot Rebump - Automated Email Follow-up for Gmail
This would be SO helpful. We receive leads through a sales@ email address and really NEED to be able to enroll them into a sequence to automate follow-ups. The context of the first email into our inbox is VERY important and it makes for a bad user experience to have our follow-up come from a new email chain!!
We need this too, else we will decide to use another tool for sequences