# SSL Error on Chrome When accessing the website

**URL:** <https://community.hubspot.com/t/ssl-error-on-chrome-when-accessing-the-website/11632>\
**Category:** APIs & Integrations\
**Created:** [September 28, 2018, 8:36pm UTC](https://community.hubspot.com/t/ssl-error-on-chrome-when-accessing-the-website/11632 "2018-09-28T20:36:33Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [September 28, 2018, 8:36pm UTC](https://community.hubspot.com/t/ssl-error-on-chrome-when-accessing-the-website/11632/1 "2018-09-28T20:36:33Z")

</div>

Hello,  
We recently migrated to HubSpot’s hosted solution using their COS.

However, we get SSL error when access [redswitches.com](http://redswitches.com) --\>Thats our domain.

However, when access [www.redswitches.com](http://www.redswitches.com). we do not see an error.  
Also, HubSpot advised us that they do not host apex domains, so I had to redirect our apex domain to  
www(This works) but with www, our users are facing SSL Error.

Any advise on how to fix it?

---

<div class="post-metadata">

**Author:** ![IsaacTakushi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/isaactakushi/32/70387_2.png) [@IsaacTakushi](https://community.hubspot.com/u/IsaacTakushi)\
**Post date:** [October 2, 2018, 1:20pm UTC](https://community.hubspot.com/t/ssl-error-on-chrome-when-accessing-the-website/11632/2 "2018-10-02T13:20:44Z")

</div>

Hi [@redswitches](https://community.hubspot.com/u/redswitches),

I’ve run a few tests and have not encountered any SSL errors:

- First, I navigated to [http://redswitches.com](http://redswitches.com) and was correctly redirected to [https://www.redswitches.com/](https://www.redswitches.com/).
- Then, I entered [http://www.redswitches.com](http://www.redswitches.com) and was also redirected to [https://www.redswitches.com/](https://www.redswitches.com/).

Are you still experiencing this behavior? If so, please describe the _exact_ steps you take to replicate the SSL error.

---

<div class="post-metadata">

**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [October 2, 2018, 1:34pm UTC](https://community.hubspot.com/t/ssl-error-on-chrome-when-accessing-the-website/11632/3 "2018-10-02T13:34:25Z")

</div>

Hey, We managed to fix it. HubSpot could not really help us out.

Solution I used was to use CloudFlare DNS service. CF by default issues SSL for all the domains under it. Thats how we managed to solve this issue.

Thanks for the response.  
Cheers

---

<div class="post-metadata">

**Author:** ![IsaacTakushi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/isaactakushi/32/70387_2.png) [@IsaacTakushi](https://community.hubspot.com/u/IsaacTakushi)\
**Post date:** [October 2, 2018, 1:56pm UTC](https://community.hubspot.com/t/ssl-error-on-chrome-when-accessing-the-website/11632/4 "2018-10-02T13:56:11Z")

</div>

Hey, [@redswitches](https://community.hubspot.com/u/redswitches),

I’m glad you were able to resolve the issue. I’ll make note of your solution for similar posts in the future.