# Spamming using Chatbot

**URL:** <https://community.hubspot.com/t/spamming-using-chatbot/15126>\
**Category:** Tickets & Conversations\
**Tags:** conversations-inbox\
**Created:** [July 4, 2019, 12:38pm UTC](https://community.hubspot.com/t/spamming-using-chatbot/15126 "2019-07-04T12:38:09Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Latha](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/latha/32/18373_2.png) [@Latha](https://community.hubspot.com/u/Latha)\
**Post date:** [July 4, 2019, 12:38pm UTC](https://community.hubspot.com/t/spamming-using-chatbot/15126/1 "2019-07-04T12:38:09Z")

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Hi Community,

What are the flood control measures we have in place in the chatbot ? Can anyone write a script to send repeated messages to spam us ?

Appreciate your help,

Latha

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**Author:** ![sharonlicari](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sharonlicari/32/101479_2.png) [@sharonlicari](https://community.hubspot.com/u/sharonlicari)\
**Post date:** [July 5, 2019, 10:27am UTC](https://community.hubspot.com/t/spamming-using-chatbot/15126/2 "2019-07-05T10:27:04Z")

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Hey @Latha

Thank you for post. I will investigate this for you, as soon I get any information I will contact you again.

Best,

Sharon

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**Author:** ![RocketDollar](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rocketdollar/32/81507_2.png) [@RocketDollar](https://community.hubspot.com/u/RocketDollar)\
**Post date:** [August 27, 2019, 5:53pm UTC](https://community.hubspot.com/t/spamming-using-chatbot/15126/3 "2019-08-27T17:53:35Z")

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We required an email before someone could message a live team on our chatbot.

spamming and low-quality customer conversations dropped dramatically.

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**Author:** ![Latha](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/latha/32/18373_2.png) [@Latha](https://community.hubspot.com/u/Latha)\
**Post date:** [August 29, 2019, 4:19am UTC](https://community.hubspot.com/t/spamming-using-chatbot/15126/4 "2019-08-29T04:19:09Z")

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Great idea. Thanks.

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**Author:** ![BHill8](https://avatars.discourse-cdn.com/v4/letter/b/6f9a4e/32.png) [@BHill8](https://community.hubspot.com/u/BHill8)\
**Post date:** [February 23, 2023, 9:24pm UTC](https://community.hubspot.com/t/spamming-using-chatbot/15126/5 "2023-02-23T21:24:20Z")

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Is it possible to request and email before they can chat? I only see the option in Hubspot “immediately after the first message is sent”

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**Author:** ![DianaGomez](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dianagomez/32/48035_2.png) [@DianaGomez](https://community.hubspot.com/u/DianaGomez)\
**Post date:** [February 24, 2023, 4:31pm UTC](https://community.hubspot.com/t/spamming-using-chatbot/15126/6 "2023-02-24T16:31:02Z")

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Hi @BHill8, hope you are doing well!

It is not possible at the moment, however it is in planning. You can follow the idea [here](https://community.hubspot.com/t5/HubSpot-Ideas/Required-email-and-form-fields-before-chat-or-bot-conversations/idi-p/215964), to make sure you receive the feature updates.

Hope this helps,

Diana