Hello,
Our sales team use gmail integration with their one to one emails in hubspot and we suspicious that our emails end up in their spam folder.
Do you know where can we get spam report for one to one emails?
Thank you,
Sebnem
Hi @06401,
Thank you for reaching out to the Community!
It’ll be tricky to know what happened with the email without getting feedback from the recipient, as we have limited visibility into the deliverability after a 1:1 email is sent from HubSpot.
@karstenkoehler and @Crystal_Hopper shared helpful context and a couple of things that you can check in this Community article.
I’d also recommend reaching out to our technical support as it’s included in your subscription level. The team can have a closer look at the emails in your account. Thank you!
Mia, Community team