# Sound for Chat

**URL:** <https://community.hubspot.com/t/sound-for-chat/10470>\
**Category:** HubSpot Ideas\
**Tags:** conversations-inbox\
**Created:** [October 4, 2018, 4:42pm UTC](https://community.hubspot.com/t/sound-for-chat/10470 "2018-10-04T16:42:44Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![nikkiv](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nikkiv/32/84335_2.png) [@nikkiv](https://community.hubspot.com/u/nikkiv)\
**Post date:** [October 4, 2018, 4:42pm UTC](https://community.hubspot.com/t/sound-for-chat/10470/1 "2018-10-04T16:42:44Z")

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There is no sound notification when a new chat comes in. We are only getting a sound notification once someone has responded to the chat. This is very ineffective and it’s causing us to miss chats.

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_[View the full topic](https://community.hubspot.com/t/sound-for-chat/10470)._