I’m using reports to show the number of tickets submitted by our customers, filtered by period. However, there’s no option to sort the report by the number of tickets from high to low.
Am I missing anything or is this sorting option not available? It would be very useful for quickly monitoring companies with the most active support needs and analyse the topics.
This is not the HubSpot support area here, this is the user to user community – happy to help.
Can you please share a screenshot of your report configuration, please? Sortion options are generally available but the exact steps depend on the report. You can access sorting options via the small pencil icon on properties used in the visualization.