Would it be possible to request a feature to sort the associated contacts alphabetically from the main tickets view (regardless of which filter is being viewed)?
This would be very helpful for our client services team - especially when quickly seeing if a client has submitted duplicate tickets (as to prevent an overlap of two CS members responding to the same client on the same question/concern.
I am new to HubSpot. My thoughts exactly! So frustrating that we can’t sort by Associated Contacts for the same reason you mention above. I also presented this idea through Support this morning. Good to know other people feel the same way. I hope they can add this in the near future.
