# Some features will remain blocked **URL:** \ **Category:** HubSpot Academy Support\ **Created:** [November 10, 2021, 4:28am UTC](https://community.hubspot.com/t/some-features-will-remain-blocked/46742 "2021-11-10T04:28:27Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![ANugroho](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/anugroho/32/191866_2.png) [@ANugroho](https://community.hubspot.com/u/ANugroho)\ **Post date:** [November 10, 2021, 4:28am UTC](https://community.hubspot.com/t/some-features-will-remain-blocked/46742/1 "2021-11-10T04:28:27Z")
Hi, I joined HubSpot CMS for Developers course and used the free developer account from HubSpot. When I tried to build a website to test the theme that I built, I am unable to do that. Below is the message that I got from HubSpot. ##### _Some features will remain blocked_ _We weren’t able to verify your business information and are unfortunately unable to provide full access to the HubSpot platform. This is a final decision that can’t be appealed._ Somebody can help me with it? Thank you, Adi ---
**Author:** ![MiaSrebrnjak](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/miasrebrnjak/32/10_2.png) [@MiaSrebrnjak](https://community.hubspot.com/u/MiaSrebrnjak)\ **Post date:** [November 12, 2021, 2:08pm UTC](https://community.hubspot.com/t/some-features-will-remain-blocked/46742/2 "2021-11-12T14:08:04Z")
Hi @ANugroho, Thank you for reaching out to the Community! A failed verification of business information usually means that access to the email marketing and calling tool will remain blocked, but you should still be able to use other tools in your HubSpot account. Which actions are you trying to perform? Can you make a screenshot of the error you’re seeing? Thank you! Cheers Mia, Community Team ---
**Author:** ![AEbada](https://avatars.discourse-cdn.com/v4/letter/a/b2d939/32.png) [@AEbada](https://community.hubspot.com/u/AEbada)\ **Post date:** [February 3, 2022, 11:35am UTC](https://community.hubspot.com/t/some-features-will-remain-blocked/46742/3 "2022-02-03T11:35:32Z")
I have proble to complete the remaining practical exam to get my certificate while the screenshot error as below appeared with me ![AEbada_0-1643887829610.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/a/6/a6d5da7a913c726e0e63c7f6b84c159b4c97818d.png) Where I have to finish the following; ### Complete the practical exercise(s) to receive your certification. You passed the HubSpot CMS For Marketers exam. But, you still need to complete the practical exercise(s) to receive your certification. [Create a Blog Post](https://app-eu1.hubspot.com/academy/25530546/tracks/87/36/774) [Optimize Your Website For Search Engines](https://app-eu1.hubspot.com/academy/25530546/tracks/87/648/3320) [Add Smart Text to a Page](https://app-eu1.hubspot.com/academy/25530546/tracks/87/654/3319) Dr. ALaa Ebada email: [alaaebada2020@gmail.com](mailto:alaaebada2020@gmail.com) ---
**Author:** ![ANugroho](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/anugroho/32/191866_2.png) [@ANugroho](https://community.hubspot.com/u/ANugroho)\ **Post date:** [June 27, 2022, 1:02pm UTC](https://community.hubspot.com/t/some-features-will-remain-blocked/46742/4 "2022-06-27T13:02:00Z")
I tried to publish a website, but the feature is disabled. ---
**Author:** ![ANugroho](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/anugroho/32/191866_2.png) [@ANugroho](https://community.hubspot.com/u/ANugroho)\ **Post date:** [November 12, 2021, 2:42pm UTC](https://community.hubspot.com/t/some-features-will-remain-blocked/46742/5 "2021-11-12T14:42:33Z")
Hi @MiaSrebrnjak Thank you for your reply. ![Website pages _ .png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/b/a/ba17338e13285f8447c890825c8049280c930606.png) This is the error I got. I need a website just to test my theme. But, I can’t create one because all the features under the website section are disabled. ---
**Author:** ![MiaSrebrnjak](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/miasrebrnjak/32/10_2.png) [@MiaSrebrnjak](https://community.hubspot.com/u/MiaSrebrnjak)\ **Post date:** [November 17, 2021, 6:34pm UTC](https://community.hubspot.com/t/some-features-will-remain-blocked/46742/6 "2021-11-17T18:34:16Z")
Hi @ANugroho, Thank you for the screenshot, I apologize for the delay. Just to confirm - is your Theme draft mostly finished and you just need to make additional changes? Or you haven’t even started and you can’t proceed because of the suspension? Can you send me your HubSpot account ID and more information about your business and the reason why you’re creating a Theme in a direct message via my Community Profile? Thank you! Cheers Mia, Community Team ---
**Author:** ![finchux](https://avatars.discourse-cdn.com/v4/letter/f/3bc359/32.png) [@finchux](https://community.hubspot.com/u/finchux)\ **Post date:** [November 20, 2021, 9:57am UTC](https://community.hubspot.com/t/some-features-will-remain-blocked/46742/7 "2021-11-20T09:57:59Z")
I am facing the same issue. Getting this message when I go to email marketing. We weren’t able to verify your business information and are unfortunately unable to provide full access to the HubSpot platform. This is a final decision that can’t be appealed. # ---
**Author:** ![mikeydigital](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mikeydigital/32/192198_2.png) [@mikeydigital](https://community.hubspot.com/u/mikeydigital)\ **Post date:** [December 3, 2021, 5:44pm UTC](https://community.hubspot.com/t/some-features-will-remain-blocked/46742/8 "2021-12-03T17:44:54Z")
Same issue here. Can’t complete the certification. ---
**Author:** ![macademy](https://avatars.discourse-cdn.com/v4/letter/m/9de0a6/32.png) [@macademy](https://community.hubspot.com/u/macademy)\ **Post date:** [April 14, 2022, 12:44pm UTC](https://community.hubspot.com/t/some-features-will-remain-blocked/46742/9 "2022-04-14T12:44:16Z")
I have the same problem to verify my account. ![IMG_20220414_194343.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/2X/2/2e0e8ba3d911f1e7804ceb3e72299d440589dcba.jpeg)