# Some features will remain blocked

**URL:** <https://community.hubspot.com/t/some-features-will-remain-blocked/104208>\
**Category:** Account & Settings\
**Tags:** free\
**Created:** [April 5, 2024, 11:55am UTC](https://community.hubspot.com/t/some-features-will-remain-blocked/104208 "2024-04-05T11:55:11Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![zabrielza](https://avatars.discourse-cdn.com/v4/letter/z/b5a626/32.png) [@zabrielza](https://community.hubspot.com/u/zabrielza)\
**Post date:** [April 5, 2024, 11:55am UTC](https://community.hubspot.com/t/some-features-will-remain-blocked/104208/1 "2024-04-05T11:55:11Z")

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Hi, i have registered earlier this day. My account canno be verified. What can I do?

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [April 5, 2024, 11:56am UTC](https://community.hubspot.com/t/some-features-will-remain-blocked/104208/2 "2024-04-05T11:56:27Z")

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Hi @zabrielza,

If you’re on a free account, there’s unfortunately nothing you can do. (Don’t shoot the messenger.)

You can learn more about why and how HubSpot does this here: [Account suspension | Frequently Asked Questions](https://knowledge.hubspot.com/account-management/account-suspension-faq)

Appeals are only possible on a paid subscription.

Best regards

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**Author:** ![zabrielza](https://avatars.discourse-cdn.com/v4/letter/z/b5a626/32.png) [@zabrielza](https://community.hubspot.com/u/zabrielza)\
**Post date:** [April 5, 2024, 12:05pm UTC](https://community.hubspot.com/t/some-features-will-remain-blocked/104208/3 "2024-04-05T12:05:59Z")

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What suspicious activity was actually detected? I had not the time to try the website builder etc. I cannot quite understand what is wrong with the info i had provided.

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [April 5, 2024, 12:07pm UTC](https://community.hubspot.com/t/some-features-will-remain-blocked/104208/4 "2024-04-05T12:07:07Z")

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@zabrielza I don’t have access to your portal, I’m just another forum user. However, HubSpot does not disclose what exactly led to a suspension.