Solutions for a travel agent

Hi Saurav,

Thanks for the response.

I run a tour company and travel information website in Japan. My business comprises B2C and B2B elements.

B2C: Selling tours to English speaking tour customers outside Japan.
B2B: Selling content packages to Japanese local authorities

I need a separate CRM for the two businesses, and I need to be able to create automated sales funnels for both.

Since I handle B2C, I want an English interface for my convenience.
My Japanese colleagues handle B2B, so they want a Japanese interface.

We need to be able to access email on the move using various devices and capture the records of our customer interactions in the CRM.

My website CMS is not well optimised for selling tours or blogging, and I may want that part of the site to be on a more appropriate CMS.

These two articles are relevant to my situation.

https://blog.hubspot.com/customers/bid/191283/travel-experts-find-adventure-and-success-with-hubspot-customer-story

Unfortunately, there’s no relevant CTA or follow-up information at the end of these articles, so I have no idea how to proceed or who to consult.
I look forward to any pointers you can give me.
Thanks,

Rod