Request to change Super Administrator / Corporate account recovery

Hello everyone,

I am writing to inquire about the official procedure for requesting a change of ownership/Super Administrator for our HubSpot account.

The previous administrator has left the company, and we no longer have access to the main account credentials. Currently, some users have basic operational access, but they do not have administrative or export permissions.

We would like to know the official channel or form to contact the HubSpot Security/Support team to verify our company’s identity and assign the Super Administrator role to a new authorized account.

I look forward to your guidance. Thank you very much!