# Social Media Certification Error

**URL:** <https://community.hubspot.com/t/social-media-certification-error/9568>\
**Category:** HubSpot Academy Support\
**Created:** [July 24, 2018, 11:37am UTC](https://community.hubspot.com/t/social-media-certification-error/9568 "2018-07-24T11:37:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![pulkitagg](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pulkitagg/32/52876_2.png) [@pulkitagg](https://community.hubspot.com/u/pulkitagg)\
**Post date:** [July 24, 2018, 11:37am UTC](https://community.hubspot.com/t/social-media-certification-error/9568/1 "2018-07-24T11:37:13Z")

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Hello

actually I completed social media certification today

but i found that my name is not written on the certificate

kindly please help me by resolving this issue

 ![Social Media Certification.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/a/c/ac28f6feedaeda85dd05490eac690ac3268c30f0.png)

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<div class="post-metadata">

**Author:** ![vishnu](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/vishnu/32/100962_2.png) [@vishnu](https://community.hubspot.com/u/vishnu)\
**Post date:** [July 27, 2018, 1:06pm UTC](https://community.hubspot.com/t/social-media-certification-error/9568/2 "2018-07-27T13:06:20Z")

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Hey @pulkitagg - you can change the name by following the instructions [here](https://knowledge.hubspot.com/articles/kcs_article/resources/hubspot-academy-certification-frequently-asked-questions). Hope this helps!