I’ve connected a few social feeds for monitoring for any @ Mentions, but I’m getting nothing. I even tested and posted an instagram post and mentioned an account and i dont see it registered with HubSpot. Not sure if I’m getting this right. Is it monitoring posts with the @ name tagged, or is it only in comments?
Hi @mohamedhamad these are the types of events that can be monitored with HubSpot social streams:
You can also set up social listening for each of the accounts you have connected.
The [social streams tool for Instagram is currently in Beta](http://Create%20and monitor your Instagram streams (BETA)), user mentions on your posts or theirs should display in HubSpot, with these exceptions:
If it’s not working the way it should, I recommend leaving feedback for the product team via the in-app feedback tool available from your social tools:
Thanks for that. Lots of gaps in the tool, especially for instagram. Hope it develops more soon
You’re welcome @mohamedhamad, I think once it is out of Beta it will be even better, make sure you leave feedback so they can improve it!