Snooze / remind me later for inbox

[ABrenner6]

My customer support team prefers the inbox to handle all the customer support emails since the ticket pipeline doesn’t work very well for volume.

Can you create a snooze and remind me later for the inbox so they can get to inbox zero?

Also, can you make it more visual? it’s really difficult to see if a conversation got a response / can’t mark as unread etc. Can you make it more like a normal inbox?

[ZWood]

This is a great idea! I am new to hubspot and this is what another email provider I used to use does. I think they should consider this for customer service people like us.