# SMS Notification Improvements in Timing **URL:** \ **Category:** HubSpot Ideas\ **Tags:** sms\ **Created:** [September 4, 2024, 5:17pm UTC](https://community.hubspot.com/t/sms-notification-improvements-in-timing/115791 "2024-09-04T17:17:32Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![SarahShepardCOO](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sarahshepardcoo/32/29368_2.png) [@SarahShepardCOO](https://community.hubspot.com/u/SarahShepardCOO)\ **Post date:** [September 4, 2024, 5:17pm UTC](https://community.hubspot.com/t/sms-notification-improvements-in-timing/115791/1 "2024-09-04T17:17:32Z")
I have 2 requests for the SMS tool we are using with HubSpot: 1. SMS notification timing is not ideal. This is the current method; Essentially when using time ranges it includes the time of day when this was set plus the range specified in the filter. The example I shared initially for example, if it is 3 PM on 20th August and the filter is for “less than 1 day ago” we look back at the following range: - The time now (3pm) until previous midnight (15 hours) on 20th August - The entire prior day midnight to midnight (24 hours) on 19th August The entire range included in the filter would be 39 Hours (midnight 19th August until 3 PM 20th August) The issue is that a meeting is scheduled for 2 pm, but by setting a notice for 1 day ahead, it does NOT function on a 24 hours. NOT ideal. 2. Second issue is that more than 1 reminder cannot be sent from the same workflow. (ie: 24 hr and 2 hr ahead of meeting). Only 1 can be sent and it’s not even based on the time of the meeting, only the date. 3. Third issue is based on using contact records, a user can’t re-enroll in the workflow. What? Why? [1036508\_1\_StringCan Interactive Mail - HubSpot Ticket #15979874 - SMS Workflow not triggered.pdf](https://community.hubspot.com/uploads/short-url/x2rDL0DlNGOkrC7M8EeeCVPuC14.pdf) (112 KB)