Slow Load Time

Hello @jroogc thank you for posting in our Community!

If you’re experiencing slow load times with the Gmail extension, there are several steps you can take to try and improve the situation :

  • Please check our knowledge base here for more information about Troubleshoot the HubSpot Sales Chrome extension
  • Update the Extension: Ensure that you are using the latest version of the Gmail extension.
  • Check for Conflicts: Disable other browser extensions one by one and see if the problem persists. Sometimes, conflicts between extensions can cause performance issues. Identify the conflicting extension and consider removing or updating it
  • Clear Browser Cache: When you experience an issue that is not occurring on other browsers or computers, the source of that issue may lie in your browser’s cache. Clearing the cache will typically resolve these issues.

Let us know if trying these steps helps you with the slow load time.

Kindly,

Pam