Completely agree with this one! Heck, open up the endpoint on the API and we’ll write the integration 
Puh-leeze add this! I was trying to decide between Drift and you guys. I already pay for you, so I’ll try out Messages for a while. I just can’t afford not to respond to people on time. Slack would notify me of a contact.
We use Drift today solely because of the Slack integration. It would be a super simple API integration and dramatically increase the value of messages.
@SeanHenri wrote:
It’s challenging to keep the Messages app open all the time in my browser. It would be amazing if I could be notified of new chats in Slack.
Even better would be the ability to hold the entire conversation right in Slack, with the option to switch over to the CRM.
@SeanHenri wrote:
It’s challenging to keep the Messages app open all the time in my browser. It would be amazing if I could be notified of new chats in Slack.
Even better would be the ability to hold the entire conversation right in Slack, with the option to switch over to the CRM.
Agreed getting this into a Slack group would significantly improve the way we would be able to handle and respond to messages
We need this, the service is useless to us without this feature.
We need this. Currently having no mobile integration for Messages has made this almost useless for us as we are rarely logged into Messages on a desktop during the workday.
Website Chat with Slack and HubSpot
This product, Dossier, is a FREE HubSpot partner app from Onboardify. It gives you website chat for Slack and all contacts and conversations are synced into HubSpot. You can learn more about how we sync emails and chats to HubSpot. Try it by going to http://www.dossier.work and chatting with us -- we’ll reply in Slack, and then we’ll save your info as a lead in HubSpot. Here’s a video on how our website chat works with Slack -- syncing to HubSpot is a cinch.
For my team we’d really like to see a capability to have some activities in HubSpot reported in Slack in real time. The Zapier integration may be the way to go, but what we’re basically looking for is the same range of options as we had with Trello in tracking the progress of sales opportunities as they move across a board.
@dharmesh put Endless (430132) down for a beta test!
To answer your question about who gets notifications, Hubspot owner/specific users/channels should all be options.
@dharmesh I know that you posted your note looking for beta testers for the integration a few months ago, but if you are still looking for testers Influence & Co. would be interested.
Thanks!
You can use the Dossier Chat (integrated with HubSpot). It sends all website chats to Slack, to a group of people who are designated as chat agents. It’s available on the Slack app store at Dossier for Work & Slack Integration | Slack Marketplace.
Put ONU down for beta on Slack integration
I agree - any updates on this feature?
Ok quick update on the ideal Slack integration for my team.
We have tried two systems that do offer good integrations, but which, for other non-related reasons, are not ideal.
Notification of card changes in trello to Slack
Firstly Trello - when we update a card in trello we can pipe across to slack a notification to a cvhannel of our choice thatincludes the key details of the card and the update.
Notification in slack from prosperworks
Secondly ProsperWorks - this CRM really takes Slack integration seriously, and provides elegantly formatted and clear notifications that are well worth reviewing.
Both these applications ought to be taken as examples of good slack integration of the level that is required by companies such as ourselves. Thanks.
A simple notification I love is something I’m used to in Pipedrive - getting notifications any time a deal changes stages (I’m an admin, so for every deal).
Also, when a note is left in a deal you own.
Also, when a contact hits your site, opens something, basically any interaction could be fed to you via a bot.
Hi Guys,
@ Hubspot Team:
How come that MESSAGE is not yet integrated with slack as zendesk or #INTERCOM do already ?
Due to this we have decided to desactivated message and go to INTERCOM because we know how important are the 5 first minutes after getting a message or inbound lead.
Hope that Hubspot will do the API Slack integration ASAP. (Zapier is not reliable enough for Chat)
Other option: a HUBSPOT MESSAGE APP for mobile to answer directly.
Also, when you are on the move, having a Messages converssation in Slack would be so handy!
You can try Dossier chat which uses Slack as the manager/responder for chats and syncs to HubSpot CRM. The native Slack app puts all website chats in Slack channels and you manage the entire conversation in Slack. From the Slack app directory (https://www.dossier.work/chat/
Dossier syncs incoming and outgoing email, messaging and website chat, and organizes documents, tasks and more into intelligent Slack channels that are synced with Gmail, Outlook, Asana, HubSpot, Salesforce, Salesforce Chatter, Microsoft Dynamics, Zendesk, Box, Dropbox, Google Drive and OneDrive.
Here’s how the chat works with HubSpot. When visitors get identified by email, then the contact, his/her company, and email conversations get added to HubSpot. There’s a video on how the website chat works with Slack.
Dossier chat in the Slack mobile app
we agree with @kbento the ability to be able to auto post to slack an update to a hubspot company or deal record would be a game changer. In our use cases, we keep all internal teams up to date with meetings and calls in slack-- so the information in the CRM about comapnies and clients need to get to slack in automated fashion once updated into the CRM. PLEASE put this on the roadmap-- it will make the HS CRM stickier.