# SLA management required

**URL:** <https://community.hubspot.com/t/sla-management-required/27174>\
**Category:** HubSpot Ideas\
**Tags:** help-desk\
**Created:** [October 23, 2020, 4:31pm UTC](https://community.hubspot.com/t/sla-management-required/27174 "2020-10-23T16:31:05Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Jayeshurath](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jayeshurath/32/63748_2.png) [@Jayeshurath](https://community.hubspot.com/u/Jayeshurath)\
**Post date:** [July 23, 2021, 12:06pm UTC](https://community.hubspot.com/t/sla-management-required/27174/3 "2021-07-23T12:06:55Z")

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An SLA management system is a must-have for any ticketing solution, any ETA on this would be awesome

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_[View the full topic](https://community.hubspot.com/t/sla-management-required/27174)._