# Skipping steps in a sequence

**URL:** <https://community.hubspot.com/t/skipping-steps-in-a-sequence/61844>\
**Category:** HubSpot Ideas\
**Tags:** sequences\
**Created:** [July 27, 2022, 5:59pm UTC](https://community.hubspot.com/t/skipping-steps-in-a-sequence/61844 "2022-07-27T17:59:53Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![RMontalvo1](https://avatars.discourse-cdn.com/v4/letter/r/e5b9ba/32.png) [@RMontalvo1](https://community.hubspot.com/u/RMontalvo1)\
**Post date:** [July 27, 2022, 5:59pm UTC](https://community.hubspot.com/t/skipping-steps-in-a-sequence/61844/1 "2022-07-27T17:59:53Z")

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Hey there - would be great if we could skip steps for individual contacts within a sequence. It’s a capability that other similar tools have, and I found it very valuable!

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**Author:** ![jacob-downey](https://avatars.discourse-cdn.com/v4/letter/j/c57346/32.png) [@jacob-downey](https://community.hubspot.com/u/jacob-downey)\
**Post date:** [September 20, 2022, 1:02pm UTC](https://community.hubspot.com/t/skipping-steps-in-a-sequence/61844/2 "2022-09-20T13:02:09Z")

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I didn’t even know this wasn’t possible, this is essential on the roadmap!

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**Author:** ![NKumar36](https://avatars.discourse-cdn.com/v4/letter/n/ec9cab/32.png) [@NKumar36](https://community.hubspot.com/u/NKumar36)\
**Post date:** [January 8, 2024, 2:55am UTC](https://community.hubspot.com/t/skipping-steps-in-a-sequence/61844/3 "2024-01-08T02:55:15Z")

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yes, this is much needed feature. Currently the sequencing feature that Hubspot provides lacks in many features compared to the other compeititors in the market.

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**Author:** ![ADzakovic](https://avatars.discourse-cdn.com/v4/letter/a/e47774/32.png) [@ADzakovic](https://community.hubspot.com/u/ADzakovic)\
**Post date:** [January 15, 2024, 2:08pm UTC](https://community.hubspot.com/t/skipping-steps-in-a-sequence/61844/4 "2024-01-15T14:08:34Z")

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It’s so frustrating not being able to do this, makes personalization that much harder. It’s a one button feature and should’ve been implemented long ago (along with the UNDO button). PLEASE develop this asap

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**Author:** ![MTurner31](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mturner31/32/87532_2.png) [@MTurner31](https://community.hubspot.com/u/MTurner31)\
**Post date:** [January 31, 2024, 8:02pm UTC](https://community.hubspot.com/t/skipping-steps-in-a-sequence/61844/5 "2024-01-31T20:02:37Z")

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Desperately needed.

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**Author:** ![BGardner7](https://avatars.discourse-cdn.com/v4/letter/b/c89c15/32.png) [@BGardner7](https://community.hubspot.com/u/BGardner7)\
**Post date:** [March 18, 2024, 7:22pm UTC](https://community.hubspot.com/t/skipping-steps-in-a-sequence/61844/6 "2024-03-18T19:22:55Z")

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PLease add

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**Author:** ![Cschmidt22](https://avatars.discourse-cdn.com/v4/letter/c/91b2a8/32.png) [@Cschmidt22](https://community.hubspot.com/u/Cschmidt22)\
**Post date:** [March 22, 2024, 8:35pm UTC](https://community.hubspot.com/t/skipping-steps-in-a-sequence/61844/7 "2024-03-22T20:35:28Z")

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1000% need the option to either skip steps OR move them to a different step as needed.

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**Author:** ![BTroy](https://avatars.discourse-cdn.com/v4/letter/b/c0e974/32.png) [@BTroy](https://community.hubspot.com/u/BTroy)\
**Post date:** [March 29, 2024, 2:19pm UTC](https://community.hubspot.com/t/skipping-steps-in-a-sequence/61844/8 "2024-03-29T14:19:29Z")

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This is a fundamental motion in any quality prospecting software and a huge blocker. Any competitor (Outreach, Salesloft, Gong) 100% has had this ability, I think since inception.  
I load up and start 10 Tasks. They’re all calls that are in the middle of a Sequence. On the second Task, I’m unable to find a suitable phone number. How is there not an option to say “progress this Contact to the next Step in their Sequence” without marking a Task as completed that you didn’t complete?!

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**Author:** ![RGomes73](https://avatars.discourse-cdn.com/v4/letter/r/edb3f5/32.png) [@RGomes73](https://community.hubspot.com/u/RGomes73)\
**Post date:** [May 1, 2024, 11:45pm UTC](https://community.hubspot.com/t/skipping-steps-in-a-sequence/61844/9 "2024-05-01T23:45:18Z")

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What’s the workaround you guys have been doing? I’m a bit stuck with it too

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**Author:** ![Leoncapaldo](https://avatars.discourse-cdn.com/v4/letter/l/e9bcb4/32.png) [@Leoncapaldo](https://community.hubspot.com/u/Leoncapaldo)\
**Post date:** [May 30, 2024, 10:01am UTC](https://community.hubspot.com/t/skipping-steps-in-a-sequence/61844/10 "2024-05-30T10:01:00Z")

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Please add this!!

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**Author:** ![WBurry](https://avatars.discourse-cdn.com/v4/letter/w/a5b964/32.png) [@WBurry](https://community.hubspot.com/u/WBurry)\
**Post date:** [June 18, 2024, 9:54pm UTC](https://community.hubspot.com/t/skipping-steps-in-a-sequence/61844/11 "2024-06-18T21:54:45Z")

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Please add this

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**Author:** ![DBaker28](https://avatars.discourse-cdn.com/v4/letter/d/838e76/32.png) [@DBaker28](https://community.hubspot.com/u/DBaker28)\
**Post date:** [June 19, 2024, 12:10pm UTC](https://community.hubspot.com/t/skipping-steps-in-a-sequence/61844/12 "2024-06-19T12:10:59Z")

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Come on this is basics! please build this.

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**Author:** ![SFW](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sfw/32/201550_2.png) [@SFW](https://community.hubspot.com/u/SFW)\
**Post date:** [July 16, 2024, 1:35pm UTC](https://community.hubspot.com/t/skipping-steps-in-a-sequence/61844/13 "2024-07-16T13:35:47Z")

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That would be amazing!

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**Author:** ![AKoshelev](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/akoshelev/32/34291_2.png) [@AKoshelev](https://community.hubspot.com/u/AKoshelev)\
**Post date:** [July 31, 2024, 3:37pm UTC](https://community.hubspot.com/t/skipping-steps-in-a-sequence/61844/14 "2024-07-31T15:37:29Z")

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I 100% agree this feature is a necessity!

Not that this is by any means a solution, but in the case of not being able to find a suitable number, you CAN complete the task to move ahead in the sequence, then change the task status back to incomplete.

This will keep the sequence moving and leave the task incomplete. It’s tedious, as workarounds tend to be, but it is possible.

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**Author:** ![mjshuster1](https://avatars.discourse-cdn.com/v4/letter/m/e95f7d/32.png) [@mjshuster1](https://community.hubspot.com/u/mjshuster1)\
**Post date:** [September 13, 2024, 6:00pm UTC](https://community.hubspot.com/t/skipping-steps-in-a-sequence/61844/15 "2024-09-13T18:00:22Z")

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100% agree as well.

Although not perfect, another workaround is to setup a workflow that automatically enrolls a contact with a known phone # into a separate calls-only sequence to run in parallel to the main sequence.

It doesn’t really speak to timing of calls with emails, nor does it give you the ability to pause Contacts until a call is made.

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**Author:** ![michaelkruse](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/michaelkruse/32/33328_2.png) [@michaelkruse](https://community.hubspot.com/u/michaelkruse)\
**Post date:** [January 1, 2025, 4:55pm UTC](https://community.hubspot.com/t/skipping-steps-in-a-sequence/61844/16 "2025-01-01T16:55:30Z")

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I still need this.

Have we found a solution?

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<div class="post-metadata">

**Author:** ![SA8JLs](https://avatars.discourse-cdn.com/v4/letter/s/df788c/32.png) [@SA8JLs](https://community.hubspot.com/u/SA8JLs)\
**Post date:** [August 11, 2025, 3:45pm UTC](https://community.hubspot.com/t/skipping-steps-in-a-sequence/61844/17 "2025-08-11T15:45:25Z")

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You can skip the sequence individually by going into the contact, finding the activity “sequence activity” , and actions more on that activity - edit sequence. Change timing for today and click complete bit of a work around.

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**Author:** ![FonsecaDiane](https://avatars.discourse-cdn.com/v4/letter/f/aca169/32.png) [@FonsecaDiane](https://community.hubspot.com/u/FonsecaDiane)\
**Post date:** [December 12, 2025, 9:29pm UTC](https://community.hubspot.com/t/skipping-steps-in-a-sequence/61844/18 "2025-12-12T21:29:36Z")

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wow. this is a fundamental capability that I never expected would be a gap with Hubspot. shocking!

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**Author:** ![FoundingAE](https://avatars.discourse-cdn.com/v4/letter/f/aca169/32.png) [@FoundingAE](https://community.hubspot.com/u/FoundingAE)\
**Post date:** [February 23, 2026, 7:28pm UTC](https://community.hubspot.com/t/skipping-steps-in-a-sequence/61844/19 "2026-02-23T19:28:29Z")

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This is easily accomplished if you use specific Task titles when setting up the sequence. Click CRM\>Tasks. Type the name of your task in the search bar. Select all the tasks in the sequence you want to skip then click “Mark as Complete” or “Delete.” Should go on to the next step of the sequence automatically from there. 🤘

Happy hunting, cheers.

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**Author:** ![adimarino](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/adimarino/32/51520_2.png) [@adimarino](https://community.hubspot.com/u/adimarino)\
**Post date:** [May 22, 2026, 10:54pm UTC](https://community.hubspot.com/t/skipping-steps-in-a-sequence/61844/20 "2026-05-22T22:54:25Z")

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Hi everyone,

I’m Ana, the Product Manager for HubSpot’s Sequences tool.

At this time there are no plans to build a dedicated step-skipping feature. That said, you can delete the task for a specific step, or mark it as complete, which will move that contact to the next step in the sequence.

If anything changes on our end, we’ll update this thread.

Best,  
Ana
