# Simple Smiley Face Survey

**URL:** <https://community.hubspot.com/t/simple-smiley-face-survey/8887>\
**Category:** Email Marketing Tool\
**Created:** [May 17, 2018, 4:04pm UTC](https://community.hubspot.com/t/simple-smiley-face-survey/8887 "2018-05-17T16:04:44Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![dmcclure9](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dmcclure9/32/14727_2.png) [@dmcclure9](https://community.hubspot.com/u/dmcclure9)\
**Post date:** [May 17, 2018, 4:04pm UTC](https://community.hubspot.com/t/simple-smiley-face-survey/8887/1 "2018-05-17T16:04:44Z")

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I want to create an email with a simple “smiley face” survey. What is the best way to go about this? All I want is a smiley face for satisfied and a frowny face for disatisfied…once they click on one it alerts us to proceed the workflow if they are satisfied and if disatisfied we are told to call them. I know how to set up the workflow just need the best way to create the easily clicked smiley faces and for it to alert me. Thanks.

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**Author:** ![Josh](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/josh/32/17115_2.png) [@Josh](https://community.hubspot.com/u/Josh)\
**Post date:** [May 17, 2018, 6:45pm UTC](https://community.hubspot.com/t/simple-smiley-face-survey/8887/2 "2018-05-17T18:45:22Z")

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I would probably create these as CTAs. That will be the easiest way.

You could do it with forms and CSS, but that’s going to be quite a bit more work.

I’d also suggest checking out the [service hub](https://www.hubspot.com/products/service) and using the NPS survey that’s built right in. It’s not quite a smiley and sad face, but there’s some pretty cool functionality there. If you’d like I’d be happy to walk you through that [at your convenience](http://www.protocol80.com/meetings/joshc15).

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**Author:** ![dmcclure9](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dmcclure9/32/14727_2.png) [@dmcclure9](https://community.hubspot.com/u/dmcclure9)\
**Post date:** [May 18, 2018, 8:02pm UTC](https://community.hubspot.com/t/simple-smiley-face-survey/8887/3 "2018-05-18T20:02:23Z")

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Thanks Josh! Got it figured out. I knew that way would be an option, but didn’t know if it was the best option. I was able to create a great survey.

Only part that has challenged me is that it looks great on all devices but the phone. My two smiley faces (satisfied / dissatisfied) are not centering on the email or landing pages on the cell phone. I need to make edits just for the look on the cell phone if possible.

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**Author:** ![MFrankJohnson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mfrankjohnson/32/22490_2.png) [@MFrankJohnson](https://community.hubspot.com/u/MFrankJohnson)\
**Post date:** [May 17, 2018, 7:57pm UTC](https://community.hubspot.com/t/simple-smiley-face-survey/8887/4 "2018-05-17T19:57:33Z")

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![2000px-Ok_sign_font_awesome.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/3/d/3d0e842550421e09408c7c45efd7aac97cda0d46.png)  
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**Q** : What is the best way to go about this adding a smiley face for satisfied and a frowny face for disatisfied to a simple email survey?

**Short A** : CTAs

**Longer A** :

While there are a variety of solutions to achieve your outcome, as @Josh pointed out, CTAs will probably the easiest. You can add images to CTAs as needed. (see image)

 ![hubspot-cta-email-feedback.png](https://d2qpr2jzcazej7.cloudfront.net/original/1X/377e3375f4fb42620ea08d8fe3f647415f45df96.png)

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 ](https://www.linkedin.com/in/mfjlabs)

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 ](https://mfrankjohnson.com/?utm_source=hs-forum)

[www.MFrankJohnson.com](https://www.mfrankjohnson.com/?utm_source=hs-forum)

_ **Please include @MFJLabs if you’d like me to respond.** _

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<div class="post-metadata">

**Author:** ![dmcclure9](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dmcclure9/32/14727_2.png) [@dmcclure9](https://community.hubspot.com/u/dmcclure9)\
**Post date:** [May 18, 2018, 8:03pm UTC](https://community.hubspot.com/t/simple-smiley-face-survey/8887/5 "2018-05-18T20:03:23Z")

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Thanks Frank! Got it figured out. I knew that way would be an option, but didn’t know if it was the best option. I was able to create a great survey.

Only part that has challenged me is that it looks great on all devices but the phone. My two smiley faces (satisfied / dissatisfied) are not centering on the email or landing pages on the cell phone. I need to make edits just for the look on the cell phone if possible.

---

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**Author:** ![mitchellkp](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mitchellkp/32/97068_2.png) [@mitchellkp](https://community.hubspot.com/u/mitchellkp)\
**Post date:** [March 25, 2020, 12:10am UTC](https://community.hubspot.com/t/simple-smiley-face-survey/8887/6 "2020-03-25T00:10:00Z")

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How did you do it? What does the CTA or button link to?
