Show Product Image in Browse Abandoned Email

Hello,

If a customer visits a page 5 times, we would like to email them with a coupon code and the product image from the page they viewed.

Setting up the trigger and email is not problem. Question: is there a way to embed the product image from the page they viewed into the email (much like the abandoned cart email)

Thanks for your help,

Matt Hays

Hi @matt72, I hope that you are well!
Thank you for asking the Community!
I’d like to share this article “Add a product or abandoned cart module to your marketing email” that might be of interest to you.
Also the solutions from @BrittanyHerrick and @himanshurauthan on this post “Mapping Image URL of Products for Abandoned Cart Emails” might help you!
I’d love to put you in touch with some of our Top Experts: Hi @Kevin-C, @Phil_Vallender and @CHawkins do you have other suggestions to help @matt72, please?
Thank you very much and have a lovely day!
Best,
Bérangère

Hi @matt72,

To create a product library, start by using HubSpot’s automation tools to set up a trigger that sends an email when a customer visits a specific page five times. This can be achieved through workflows that monitor page views, ensuring an email is triggered when the number of page views exceeds four. While creating your email, you can add a product module, which allows you to dynamically include product images and details directly from your product library. You can also customize which products appear based on the customer’s behavior. Ensure that the images in your product library are in supported formats (.png, .jpg, .gif) to guarantee they display correctly in emails. Additionally, consider including fallback text or a link to the product page in case the images do not load for some recipients.

Best regards!

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