# Shopify - Non Hubspot Forms

**URL:** <https://community.hubspot.com/t/shopify-non-hubspot-forms/105369>\
**Category:** Tips, Tricks & Best Practices\
**Tags:** free\
**Created:** [April 21, 2024, 1:04pm UTC](https://community.hubspot.com/t/shopify-non-hubspot-forms/105369 "2024-04-21T13:04:33Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![drapestory](https://avatars.discourse-cdn.com/v4/letter/d/e9c0ed/32.png) [@drapestory](https://community.hubspot.com/u/drapestory)\
**Post date:** [April 21, 2024, 1:04pm UTC](https://community.hubspot.com/t/shopify-non-hubspot-forms/105369/1 "2024-04-21T13:04:33Z")

</div>

Hey Folks,  
All forms in my shopify website are Non Hubspot forms. I have also adding tracking code using GTM and its firing well, but i dont see any forms that got integrated yet. What am i missing? Note :I have also done Shopify integration.

---

<div class="post-metadata">

**Author:** ![Berangere](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/berangere/32/220784_2.png) [@Berangere](https://community.hubspot.com/u/Berangere)\
**Post date:** [April 22, 2024, 10:02am UTC](https://community.hubspot.com/t/shopify-non-hubspot-forms/105369/2 "2024-04-22T10:02:33Z")

</div>

Hi @drapestory, I hope that you are well!  
Thank you for reaching out to the Community!  
When you say “I don’t see any forms that got integrated”, do you mean that the form submissions are not showing in HubSpot?  
Which type of external form is it? A popup?  
The more info, screenshots (without sensitive/confidential information), and details you can provide, the better the Community can assist.  
I’d like to share these resources that might help you:  
- [Use non-HubSpot forms](https://knowledge.hubspot.com/forms/use-non-hubspot-forms)  
- [Install the HubSpot tracking code](https://knowledge.hubspot.com/reports/install-the-hubspot-tracking-code)  
- [Troubleshooting non-HubSpot Forms](https://community.hubspot.com/t5/Tips-Tricks-Best-Practices/Troubleshooting-non-HubSpot-Forms/td-p/20463)  
I also wanted to invite a couple of subject matter experts to this conversation: Hi @JDePaz, @Armin1, @Jnix284, [@Mike\_Eastwood](https://community.hubspot.com/t5/user/viewprofilepage/user-id/9259) and [@Jake\_Lett](https://community.hubspot.com/t5/user/viewprofilepage/user-id/72866) do you have suggestions to help @drapestory, please?  
If anybody else has anything to add and/or share, please feel free to join in the conversation 🙂  
Thank you and have a great day!  
Best,  
Bérangère

---

<div class="post-metadata">

**Author:** ![drapestory](https://avatars.discourse-cdn.com/v4/letter/d/e9c0ed/32.png) [@drapestory](https://community.hubspot.com/u/drapestory)\
**Post date:** [April 27, 2024, 1:52pm UTC](https://community.hubspot.com/t/shopify-non-hubspot-forms/105369/3 "2024-04-27T13:52:43Z")

</div>

Hey Team. When i mean by form, i am referring to Signup/Login form in shopify website. How do i ensure this is showing up in hubspot.  
Appreciate your help here [@BérangèreL](https://community.hubspot.com/t5/user/viewprofilepage/user-id/230185)  
@JDePaz, @Armin1, @Jnix284, [@Mike\_Eastwood](https://community.hubspot.com/t5/user/viewprofilepage/user-id/9259) and [@Jake\_Lett](https://community.hubspot.com/t5/user/viewprofilepage/user-id/72866)

 ![drapestory_1-1714225868764.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/2X/b/b4fb67a430666cca6f226023ba896482ff86a77a.jpeg)

[https://drapestory.in/account/login?](https://drapestory.in/account/login?return_url=%2Faccount)

 ![drapestory_0-1714225790941.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/2X/4/4224a53b2e80cdf116e647ea6cb901a8b41979d8.jpeg)

---

<div class="post-metadata">

**Author:** ![Berangere](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/berangere/32/220784_2.png) [@Berangere](https://community.hubspot.com/u/Berangere)\
**Post date:** [May 24, 2024, 12:05pm UTC](https://community.hubspot.com/t/shopify-non-hubspot-forms/105369/4 "2024-05-24T12:05:33Z")

</div>

Hi @drapestory,  
Thank you for the screenshots and additional information!  
1. Have you [installed the HubSpot tracking code](https://knowledge.hubspot.com/reports/install-the-hubspot-tracking-code)? From you previous comments it seems that yes, but I prefer to double check 🙂  
2. In the settings, did you enable the “[Collect data from website forms](https://knowledge.hubspot.com/forms/use-non-hubspot-forms#enable-or-disable-non-hubspot-forms)” option?  
3. Have you checked fully this article “[Troubleshooting non-HubSpot Forms](https://community.hubspot.com/t5/Tips-Tricks-Best-Practices/Troubleshooting-non-HubSpot-Forms/td-p/20463)”  
4. If you want your external form to be a HubSpot form, you can “[convert non-HubSpot forms into HubSpot forms](https://knowledge.hubspot.com/forms/convert-non-hubspot-forms-into-hubspot-forms)”  
I also wanted to invite a couple of subject matter experts to this conversation: Hi @franksteiner79, @Jnix284 and @MatthewShepherd do you have suggestions to help @drapestory, please?  
If anybody else has anything to add and/or share, please feel free to join in the conversation 🙂  
Thank you very much and have a lovely day and weekend!  
Best,  
Bérangère