# Shift+Click multi-select functionality

**URL:** <https://community.hubspot.com/t/shift-click-multi-select-functionality/130119>\
**Category:** HubSpot Ideas\
**Tags:** help-desk\
**Created:** [April 17, 2025, 3:34pm UTC](https://community.hubspot.com/t/shift-click-multi-select-functionality/130119 "2025-04-17T15:34:51Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![mike231](https://avatars.discourse-cdn.com/v4/letter/m/45deac/32.png) [@mike231](https://community.hubspot.com/u/mike231)\
**Post date:** [April 17, 2025, 3:34pm UTC](https://community.hubspot.com/t/shift-click-multi-select-functionality/130119/1 "2025-04-17T15:34:51Z")

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Dear HubSpot Team,

I’d like to request the addition of **Shift+Click multi-select functionality** in the Help Desk ticket view. This is a standard interaction in many interfaces and would significantly improve workflow efficiency when managing large volumes of tickets.

Currently, selecting tickets individually can be time-consuming and error-prone, especially when handling bulk actions like assignment, deletion, or status updates. Enabling Shift+Click selection would provide a faster, more intuitive experience for users who regularly manage support communications.

Thank you for considering this enhancement to help streamline support operations.

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**Author:** ![Decus](https://avatars.discourse-cdn.com/v4/letter/d/9dc877/32.png) [@Decus](https://community.hubspot.com/u/Decus)\
**Post date:** [April 18, 2025, 7:01am UTC](https://community.hubspot.com/t/shift-click-multi-select-functionality/130119/2 "2025-04-18T07:01:10Z")

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This would be a very helpful feature!!!

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**Author:** ![SabirBuxsoo](https://avatars.discourse-cdn.com/v4/letter/s/edb3f5/32.png) [@SabirBuxsoo](https://community.hubspot.com/u/SabirBuxsoo)\
**Post date:** [June 11, 2025, 7:30pm UTC](https://community.hubspot.com/t/shift-click-multi-select-functionality/130119/3 "2025-06-11T19:30:34Z")

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I have actually built a simple Chrome Extension that solves this problem. Not native, but does the job. It’s open source and free to use. You can find it on my Github [Here](https://github.com/sabirbuxsoo/hubspot-multiselect-chrome)

Hope that helps 🙂

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**Author:** ![Viccie](https://avatars.discourse-cdn.com/v4/letter/v/dfb087/32.png) [@Viccie](https://community.hubspot.com/u/Viccie)\
**Post date:** [August 7, 2025, 9:50am UTC](https://community.hubspot.com/t/shift-click-multi-select-functionality/130119/4 "2025-08-07T09:50:26Z")

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[@support](https://community.hubspot.com/t5/user/viewprofilepage/user-id/22063) please make this a function! Shift click selecting is defenitly possible.

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**Author:** ![MRugg](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mrugg/32/201704_2.png) [@MRugg](https://community.hubspot.com/u/MRugg)\
**Post date:** [September 9, 2025, 2:39pm UTC](https://community.hubspot.com/t/shift-click-multi-select-functionality/130119/5 "2025-09-09T14:39:09Z")

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There is an earlier HubSpot “Idea” posted about this from 2023 – [Selecting multiple contacts/companies/tasks with shift+click](https://community.hubspot.com/t5/HubSpot-Ideas/Selecting-multiple-contacts-companies-tasks-with-shift-click/idi-p/780882) – be sure to upvote that one.