# Sharing issue on App object's record

**URL:** <https://community.hubspot.com/t/sharing-issue-on-app-objects-record/155203>\
**Category:** APIs & Integrations\
**Tags:** developer-tools\
**Created:** [August 4, 2026, 1:22pm UTC](https://community.hubspot.com/t/sharing-issue-on-app-objects-record/155203 "2026-08-04T13:22:57Z")\
**Posts on this page:** 7\
**Page:** 2

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**Author:** ![ramkumar1021](https://avatars.discourse-cdn.com/v4/letter/r/7ea924/32.png) [@ramkumar1021](https://community.hubspot.com/u/ramkumar1021)\
**Post date:** [August 18, 2026, 5:01am UTC](https://community.hubspot.com/t/sharing-issue-on-app-objects-record/155203/27 "2026-08-18T05:01:18Z")

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I have tried it in the Contacts(hubspot defined object) and ATS application (app object - marketplace app). As you can see i was able to share the contact to users and teams. When i tried the same for the app object record, the option are disabled(grayed out). is this intentional or bug for the app objects?

The previous issue - sharing based on permission set is fixed/currently works. along with i have tag the @chighsmith for this record sharing issue.

 ![image](https://d2qpr2jzcazej7.cloudfront.net/original/3X/1/3/1326e6f1dd7019618536fc2ad3da9407731837ad.jpeg)

 ![image](https://d2qpr2jzcazej7.cloudfront.net/original/3X/e/a/eaa59f5a8046c56f0f4f6cab5ad01b712e402ae8.jpeg)

 ![Screenshot from 2026-08-18 10-23-45](https://d2qpr2jzcazej7.cloudfront.net/original/3X/3/a/3a430b20927849d885cde43650aa483c35dacad3.jpeg)

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**Author:** ![chighsmith](https://avatars.discourse-cdn.com/v4/letter/c/77aa72/32.png) [@chighsmith](https://community.hubspot.com/u/chighsmith)\
**Post date:** [August 18, 2026, 8:45pm UTC](https://community.hubspot.com/t/sharing-issue-on-app-objects-record/155203/30 "2026-08-18T20:45:43Z")

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Hi @ramkumar1021,

Working with the team on this. I will get back to you shortly.

Cassie, Community Manager

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**Author:** ![chighsmith](https://avatars.discourse-cdn.com/v4/letter/c/77aa72/32.png) [@chighsmith](https://community.hubspot.com/u/chighsmith)\
**Post date:** [August 18, 2026, 11:03pm UTC](https://community.hubspot.com/t/sharing-issue-on-app-objects-record/155203/31 "2026-08-18T23:03:37Z")

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Hi there @ramkumar1021,

Thank you for your patience.

This is a known platform restriction, not a bug.

App Objects (created via marketplace apps) are not supported by HubSpot’s CRM Permissions framework, so granular permissions like “View All Records” permission sets and individual record sharing to users/teams are not available for App Objects. Access to App Object records is controlled at the object-type level via app permissions (scopes), not at the record level.

I hope this helps!

Cassie, Community Manager

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**Author:** ![ramkumar1021](https://avatars.discourse-cdn.com/v4/letter/r/7ea924/32.png) [@ramkumar1021](https://community.hubspot.com/u/ramkumar1021)\
**Post date:** [August 19, 2026, 5:50am UTC](https://community.hubspot.com/t/sharing-issue-on-app-objects-record/155203/32 "2026-08-19T05:50:03Z")

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Hi @chighsmith , Thanks for the clarification. correct me if i have understood anything wrong,

1. App object is for a specific use case a marketplace app needs in-case the hubspot standard object or additional properties can’t fulfill requirement of the marketplace app.
2. Even though the doc mentioned `App objects provide the same flexibility of custom objects` [Overview of app objects - HubSpot docs](https://developers.hubspot.com/docs/apps/developer-platform/add-features/app-objects/overview) , i can share the individual record of Custom object(created by super-admin in enterprise plan) but not the App object. Because it not supported by `HubSpot's CRM Permision framework`
3. Currently as you mentioned, the user can view the record of App object, if he is the owner or super-admin
4. `so granular permissions like “View All Records” permission sets and individual record sharing to users/teams are not available for App Objects` I was able to assign permission set(view all [App object]) to user, then a user can view all the records of the App object.

Our requirement is to share the record by sharing(preferred) or via assigning permission set.

CC: @stassey

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**Author:** ![ramkumar1021](https://avatars.discourse-cdn.com/v4/letter/r/7ea924/32.png) [@ramkumar1021](https://community.hubspot.com/u/ramkumar1021)\
**Post date:** [August 19, 2026, 5:53am UTC](https://community.hubspot.com/t/sharing-issue-on-app-objects-record/155203/33 "2026-08-19T05:53:49Z")

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![Screencast from 2026-08-19 11-08-37.webm video-to-gif output image](https://d2qpr2jzcazej7.cloudfront.net/original/3X/0/0/001a213003377a93315fa358c6ec0aaf4894765d.gif)

i was unable to upload the video. So, converted it to gift. sorry for the low quality.

request - custom object created by me

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**Author:** ![chighsmith](https://avatars.discourse-cdn.com/v4/letter/c/77aa72/32.png) [@chighsmith](https://community.hubspot.com/u/chighsmith)\
**Post date:** [August 19, 2026, 12:10pm UTC](https://community.hubspot.com/t/sharing-issue-on-app-objects-record/155203/34 "2026-08-19T12:10:08Z")

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Hi @ramkumar1021,

That is correct. Please let us know if you have any follow up questions!

Cassie, Community Manager

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**Author:** ![ramkumar1021](https://avatars.discourse-cdn.com/v4/letter/r/7ea924/32.png) [@ramkumar1021](https://community.hubspot.com/u/ramkumar1021)\
**Post date:** [August 19, 2026, 4:56pm UTC](https://community.hubspot.com/t/sharing-issue-on-app-objects-record/155203/35 "2026-08-19T16:56:56Z")

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No, All good 🙂, thanks for the info. I will keep it in the mind 👍

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