'Share link' test results in blank screen

Marketing & Content Hub Lead Capture Tools
1

Pretty basic … Form is a blank screen. Simple first test of a basic form. [Edge Chromium Version 79.0.309.71]

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Hi @zignjny

I cant understand your case. U can send more prints or vídeo?

I’m waiting. :slightly_smiling_face:

3

Hi Dan. Thanks for your reply.

A new form was created using the standard Hubspot format for contact form as a test.

1. I clicked ‘Actions’ > View in Browser and the resulting page is blank (white) The form does not display within the Hubspot ‘View form’ selection.

529×442 60.9 KB
527×331 20.1 KB

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SOLUTION:

The Hubspot form was considered ad related within my Gryphon whole house security router. It was being blocked at my end. I had to disable Ad Blocker within the Gryphon. https://gryphonconnect.com/

The form is now visible.

*Hubspot should review the Ad Blocker selection in the Gryphon system so websites that use Hubspot are not broken by this Gryphon feature/setting. It is quite likely that other Gryphon users will experience this problem when running websites containing Hubspot forms.

**Note also that I had to allow app.hubspot.com through the Gryphon to allow my initial account login. This made it appear that the new account setup was non-functional and almost turned me away since I received only a blank page to setup my initial account.

The Gryphon uses ESET technology to look for threats. Perhaps certain Hubspot URLs should be made ‘safe’ within the ESET tech. https://www.eset.com/