# Setting task reminders

**URL:** <https://community.hubspot.com/t/setting-task-reminders/16887>\
**Category:** CRM\
**Tags:** tasks\
**Created:** [October 24, 2019, 12:29am UTC](https://community.hubspot.com/t/setting-task-reminders/16887 "2019-10-24T00:29:20Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![ImageVault](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/imagevault/32/2679_2.png) [@ImageVault](https://community.hubspot.com/u/ImageVault)\
**Post date:** [October 24, 2019, 12:29am UTC](https://community.hubspot.com/t/setting-task-reminders/16887/1 "2019-10-24T00:29:20Z")

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Hi

I am new to hubspot and I have set a rask reminder - have tried bothe email and to do and no email or to do (not sure what this does) have been sent. What do I have to do to setthis up to work?

Nicola

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**Author:** ![MFrankJohnson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mfrankjohnson/32/22490_2.png) [@MFrankJohnson](https://community.hubspot.com/u/MFrankJohnson)\
**Post date:** [October 24, 2019, 2:13pm UTC](https://community.hubspot.com/t/setting-task-reminders/16887/2 "2019-10-24T14:13:04Z")

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Here’s a great resource for creating and using tasks in HubSpot  
- see [Create Tasks](https://knowledge.hubspot.com/tasks/use-tasks)

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**Author:** ![ImageVault](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/imagevault/32/2679_2.png) [@ImageVault](https://community.hubspot.com/u/ImageVault)\
**Post date:** [October 27, 2019, 8:29pm UTC](https://community.hubspot.com/t/setting-task-reminders/16887/3 "2019-10-27T20:29:48Z")

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Thank you for the link to this page - I had looked at this and went through the steps and the email reminder to myself still doesn’t work. If you choose to ‘to do’ as an option what happens then? Do you think it is how I set up my account? I would really like to get this set up working properly otherwise it is a lot of doundle handling. Nicola

 ![task.JPG](https://d2qpr2jzcazej7.cloudfront.net/original/3X/b/2/b271d6d5f5b8dedb1f1da994350a130a61d0abae.jpeg)

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<div class="post-metadata">

**Author:** ![MFrankJohnson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mfrankjohnson/32/22490_2.png) [@MFrankJohnson](https://community.hubspot.com/u/MFrankJohnson)\
**Post date:** [October 27, 2019, 9:31pm UTC](https://community.hubspot.com/t/setting-task-reminders/16887/4 "2019-10-27T21:31:49Z")

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Since you’re using Task Queues you’ll want to make sure you haven’t exceeded the limit (i.e., 500 tasks per queue) -- i.e., from the original KB article.

You’ll also want to make sure your user notifications are set for you to receive email notifications -- i.e., for tasks.  
Go to Profile & Preferences → Notifications →   
Reminder → Advanced Preferences →   
Engagements → CRM Task Reminder

- see image

 ![mfjlabs-screenshot-User-Preferences.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/a/a54645c30832b83315f4b48ab3a8337aa25c547b.png)  
HubSpot Notification Settings

- see [Set up user notifications in HubSpot](https://knowledge.hubspot.com/settings/how-to-set-up-user-notifications-in-hubspot)

Presuming other HubSpot notifications emails are reaching your inbox…

If there are less than 500 tasks in your queue and your settings are all correct you’ll want to reach out to HubSpot support to investigate further.

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<div class="post-metadata">

**Author:** ![ImageVault](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/imagevault/32/2679_2.png) [@ImageVault](https://community.hubspot.com/u/ImageVault)\
**Post date:** [October 27, 2019, 9:34pm UTC](https://community.hubspot.com/t/setting-task-reminders/16887/5 "2019-10-27T21:34:11Z")

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Thanks for that. I will have a look. When you choose To do.

How is that communicated to you on the day selected - through email as well or as a pop up in Hubspot?

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<div class="post-metadata">

**Author:** ![MFrankJohnson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mfrankjohnson/32/22490_2.png) [@MFrankJohnson](https://community.hubspot.com/u/MFrankJohnson)\
**Post date:** [October 28, 2019, 1:25am UTC](https://community.hubspot.com/t/setting-task-reminders/16887/6 "2019-10-28T01:25:09Z")

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Changing the task ‘type’ doesn’t impact the notification method. Reminders will be sent according to your notification settings no matter what the task type.
