# Setting Survey at webpage

**URL:** <https://community.hubspot.com/t/setting-survey-at-webpage/54815>\
**Category:** Customer Feedback Tool\
**Tags:** free\
**Created:** [April 11, 2022, 9:47pm UTC](https://community.hubspot.com/t/setting-survey-at-webpage/54815 "2022-04-11T21:47:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Samyr](https://avatars.discourse-cdn.com/v4/letter/s/9e8a1a/32.png) [@Samyr](https://community.hubspot.com/u/Samyr)\
**Post date:** [April 11, 2022, 9:47pm UTC](https://community.hubspot.com/t/setting-survey-at-webpage/54815/1 "2022-04-11T21:47:31Z")

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Hello guys,  
I’m having troubles trying to add survey at a application.  
Apparently the settings is correct, but at the page nothing shows up.  
And when a try to run hsFeedback.loadSurvey() manually, got this:

 ![Samyr_0-1649713443865.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/e/0/e00b6ef4381dbb6eda5dc3e51ee6c1ecd249598d.png)

Idk why neither what could been undefined, and if i access the link, got this:

![Samyr_2-1649713555743.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/6/67866a69170f61325a0efcecbb354f335b119532.png)

 ![Samyr_3-1649713569601.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/4/6/46e30b01124bd22ba67e041c9ca634e93625b6a6.png)

Any tip?

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**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\
**Post date:** [April 12, 2022, 8:01pm UTC](https://community.hubspot.com/t/setting-survey-at-webpage/54815/2 "2022-04-12T20:01:47Z")

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Hello, @Samyr thank you for providing screenshots about this I would like to add our top experts to this conversation @Kevin-C @daveroma any recommendations to @Samyr matter? Thank you!

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**Author:** ![Samyr](https://avatars.discourse-cdn.com/v4/letter/s/9e8a1a/32.png) [@Samyr](https://community.hubspot.com/u/Samyr)\
**Post date:** [April 13, 2022, 2:45pm UTC](https://community.hubspot.com/t/setting-survey-at-webpage/54815/3 "2022-04-13T14:45:25Z")

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Hi @PamCotton, thank you for the support, somebody messed up with the settings, how i hadn`t access to confirm that everything was ok before i come here, couldn`t solve before, but it worked now after they correct the settings on creating the survey, on the front-end the configuration was fin