# Setting queue in Engagements API **URL:** \ **Category:** APIs & Integrations\ **Tags:** timeline-and-extensions-apis\ **Created:** [June 15, 2020, 6:56pm UTC](https://community.hubspot.com/t/setting-queue-in-engagements-api/21718 "2020-06-15T18:56:44Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![fgiraldi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/fgiraldi/32/14727_2.png) [@fgiraldi](https://community.hubspot.com/u/fgiraldi)\ **Post date:** [June 15, 2020, 6:56pm UTC](https://community.hubspot.com/t/setting-queue-in-engagements-api/21718/1 "2020-06-15T18:56:44Z")
We have been working with Hubspot for almost 2 years, consuming its APIs from our source code and integrating it with Zapier. We made our way into automatically create an Engagement through Zapier, but some doubts have raised: 1. When we create an engagement as a CALL type, it looks like we can’t set a due date (it is not part of the metadata in the API doc example) and Zapier doesn’t allow us to set it. However, if we tell Zapier to create a TO-DO engagement, then due date is asked. Can we create a CALL and pass the desired due date for it, even if we have to manually set up a manual request to the endpoint? By manually creating it on Hubspot UI I can set all these fields. Is the endpoint restricted somehow? 2. When creating an Engagement on Hubspot, I can set what queue to send it to, but it doesn’t appear to be as part of the endpoint info to be passed, either as a specific field or metadata (from what I can tell by reading the documentation). Is there a way for us to create an Engagement through the API and specify the queue we want to put it in? ---
**Author:** ![acurtwright](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/acurtwright/32/63860_2.png) [@acurtwright](https://community.hubspot.com/u/acurtwright)\ **Post date:** [June 18, 2020, 4:35pm UTC](https://community.hubspot.com/t/setting-queue-in-engagements-api/21718/2 "2020-06-18T16:35:53Z")
Hey there, I’m not sure if these asks are possible, but I’m investigating now! ---
**Author:** ![fgiraldi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/fgiraldi/32/14727_2.png) [@fgiraldi](https://community.hubspot.com/u/fgiraldi)\ **Post date:** [June 18, 2020, 4:47pm UTC](https://community.hubspot.com/t/setting-queue-in-engagements-api/21718/3 "2020-06-18T16:47:20Z")
Thanks for taking your time Alex! As a matter of fact, my first question was answered through a live chat with one of the tech support girls, so it is oslved now. Should I update the ticket? But the second one remains, we’d want to know if it is possible to set a queue when creating a task on an API request. Thank you! ---
**Author:** ![acurtwright](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/acurtwright/32/63860_2.png) [@acurtwright](https://community.hubspot.com/u/acurtwright)\ **Post date:** [June 18, 2020, 6:11pm UTC](https://community.hubspot.com/t/setting-queue-in-engagements-api/21718/4 "2020-06-18T18:11:45Z")
I can definitely see the use case for this. However, it’s currently only possible to set task queues in-app. Our product team is looking into updating our API endpoints to make this possible using the Engagements API, but I don’t have an exact timeline. The best way to ensure you’re notified of any updates related to this functionality would be to create a post on the Ideas Forum. Feel free to mark this as resolved once you feel your question has been fully addressed. ---
**Author:** ![fgiraldi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/fgiraldi/32/14727_2.png) [@fgiraldi](https://community.hubspot.com/u/fgiraldi)\ **Post date:** [June 18, 2020, 7:23pm UTC](https://community.hubspot.com/t/setting-queue-in-engagements-api/21718/5 "2020-06-18T19:23:24Z")
Thanks for your reply!!! We are trying to make our way by using some other strategies, but we’d like to see this as an available option in the future. Thanks. ---
**Author:** ![coreyjansen](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/coreyjansen/32/9373_2.png) [@coreyjansen](https://community.hubspot.com/u/coreyjansen)\ **Post date:** [January 24, 2023, 5:23pm UTC](https://community.hubspot.com/t/setting-queue-in-engagements-api/21718/6 "2023-01-24T17:23:52Z")
Is there any update on this ---
**Author:** ![GnHAutomation](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/gnhautomation/32/64282_2.png) [@GnHAutomation](https://community.hubspot.com/u/GnHAutomation)\ **Post date:** [February 13, 2023, 1:43am UTC](https://community.hubspot.com/t/setting-queue-in-engagements-api/21718/7 "2023-02-13T01:43:55Z")
Hello @acurtwright, Any update on this endpoint? ---
**Author:** ![KAdler](https://avatars.discourse-cdn.com/v4/letter/k/df788c/32.png) [@KAdler](https://community.hubspot.com/u/KAdler)\ **Post date:** [April 22, 2024, 12:28pm UTC](https://community.hubspot.com/t/setting-queue-in-engagements-api/21718/8 "2024-04-22T12:28:56Z")
any update here? I found one post in the ideas area, but no response yet. ---
**Author:** ![NickMc](https://avatars.discourse-cdn.com/v4/letter/n/4af34b/32.png) [@NickMc](https://community.hubspot.com/u/NickMc)\ **Post date:** [July 28, 2024, 11:13am UTC](https://community.hubspot.com/t/setting-queue-in-engagements-api/21718/9 "2024-07-28T11:13:31Z")
Hey all, there is an undocumented solution here - [https://community.hubspot.com/t5/APIs-Integrations/Task-API-appears-to-have-no-way-to-add-a-task-to-a-specific/m-p/780792](https://community.hubspot.com/t5/APIs-Integrations/Task-API-appears-to-have-no-way-to-add-a-task-to-a-specific/m-p/780792)