HubSpot Community

Setting for "Working hours" for ServiceHub

noamkahn July 3, 2019, 8:02pm 8

This is important for finding accurate metrics

Topic		Replies	Views	Activity
First Time to Respond and Time to Close in Business Hours HubSpot Ideas help-desk	21	13228	January 29, 2025
Possibility to make reports through “business hours” HubSpot Ideas chatflows , conversations-inbox	24	8130	January 27, 2025
Time to Close and Time to First Reply Taking Business Hours into Account HubSpot Ideas help-desk	107	40111	July 10, 2025
Filters Reports Response Time Tickets- Exclude weekends and Holidays HubSpot Ideas reports	11	2491	July 11, 2025
Reporting - include or exclude turn around times outside of business hours HubSpot Ideas properties	0	161	November 12, 2024