Same issue, but with calendar scheduling. Me and my colleague work different hours. I’m done at 3 p.m. he’s done at 6 p.m. If a customer books a call at 5:30, it could go to either of us because I can’t set my working hours to be away after 3 p.m.
I’d like to be able to have time availability based on the person rather than the group using Round Robin Availability.