# Setting a limit for ticket assignment in workflow

**URL:** <https://community.hubspot.com/t/setting-a-limit-for-ticket-assignment-in-workflow/90129>\
**Category:** HubSpot Ideas\
**Tags:** workflows\
**Created:** [September 21, 2023, 12:56am UTC](https://community.hubspot.com/t/setting-a-limit-for-ticket-assignment-in-workflow/90129 "2023-09-21T00:56:25Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![hhiggins](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/hhiggins/32/32091_2.png) [@hhiggins](https://community.hubspot.com/u/hhiggins)\
**Post date:** [June 2, 2025, 5:58pm UTC](https://community.hubspot.com/t/setting-a-limit-for-ticket-assignment-in-workflow/90129/3 "2025-06-02T17:58:10Z")

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Hello! My name is Hallie, and I’m a Program Manager on our CXM Team. This is being marked as ‘Delivered’ because this is now available for Service Hub Enterprise users, as outlined in [this KB](https://knowledge.hubspot.com/help-desk/set-ticket-capacity-limits-for-users-in-help-desk). 🙂

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_[View the full topic](https://community.hubspot.com/t/setting-a-limit-for-ticket-assignment-in-workflow/90129)._