# Set subscription type status as "Not Specified"

**URL:** <https://community.hubspot.com/t/set-subscription-type-status-as-not-specified/77350>\
**Category:** GDPR\
**Tags:** workflows, gdpr\
**Created:** [March 16, 2023, 3:54pm UTC](https://community.hubspot.com/t/set-subscription-type-status-as-not-specified/77350 "2023-03-16T15:54:26Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Haro](https://avatars.discourse-cdn.com/v4/letter/h/779978/32.png) [@Haro](https://community.hubspot.com/u/Haro)\
**Post date:** [March 16, 2023, 3:54pm UTC](https://community.hubspot.com/t/set-subscription-type-status-as-not-specified/77350/1 "2023-03-16T15:54:26Z")

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Is it possible to set the subscription type status as “Not Specified” through workflow?

Based on some criteria I want to set them from “Subscribed” to “Not Specified”.

 ![review-statuses-in-subscription-status-panel.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/3/8/383e43c105b144e49de533d057f3b93718c454f3.png)

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**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\
**Post date:** [March 16, 2023, 7:24pm UTC](https://community.hubspot.com/t/set-subscription-type-status-as-not-specified/77350/2 "2023-03-16T19:24:32Z")

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Hello @Haro, thank you for posting in our Community! I suggested creating a subscription workflow. In other words, a workflow that will enroll the contacts that have the \_\_\_\_\_ subscription equal to any of Checked. ( [More information on this knowledge base is here](https://knowledge.hubspot.com/workflows/use-if-then-branches-in-workflows#:~:text=Enrolled%20records%20will%20be%20evaluated%20against%20each%20branch%20in%20the%20order%20that%20the%20branches%20are%20set.%20For%20example%2C%20if%20a%20contact%20meets%20the%20first%20branch%20criteria%2C%20they%27ll%20proceed%20down%20that%20YES%20branch%20without%20being%20evaluated%20against%20other%20branches.))

Kindly,

Pam

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [March 16, 2023, 7:35pm UTC](https://community.hubspot.com/t/set-subscription-type-status-as-not-specified/77350/3 "2023-03-16T19:35:07Z")

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Hi @Haro,

Unfortunately not, no. You can only opt them in or opt them out via workflow, but you can’t clear the status to neutral.

Best regards!

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**Author:** ![SCGoo](https://avatars.discourse-cdn.com/v4/letter/s/c77e96/32.png) [@SCGoo](https://community.hubspot.com/u/SCGoo)\
**Post date:** [September 20, 2023, 3:09am UTC](https://community.hubspot.com/t/set-subscription-type-status-as-not-specified/77350/4 "2023-09-20T03:09:52Z")

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The contact submitted a form with GDPR consent ticked, why the subscrtipion is still “not specified”