# Set score to 0

**URL:** <https://community.hubspot.com/t/set-score-to-0/55945>\
**Category:** Lists, Lead Scoring & Workflows\
**Created:** [April 29, 2022, 12:36pm UTC](https://community.hubspot.com/t/set-score-to-0/55945 "2022-04-29T12:36:22Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![GHunt5](https://avatars.discourse-cdn.com/v4/letter/g/ccd318/32.png) [@GHunt5](https://community.hubspot.com/u/GHunt5)\
**Post date:** [April 29, 2022, 12:36pm UTC](https://community.hubspot.com/t/set-score-to-0/55945/1 "2022-04-29T12:36:22Z")

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Is it possible to remove all accumulated score if no action is taken after a certain period of time.

i.e.

set score to 0 if no url containing X is view in more than 90 days?

Also, is it possible to have points removed only until the score reaches 0 so that the total does not go into the negative?

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [April 29, 2022, 12:38pm UTC](https://community.hubspot.com/t/set-score-to-0/55945/2 "2022-04-29T12:38:18Z")

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Hi @GHunt5,

This is not possible but has been requested by other users already: [Resetting lead scores](https://community.hubspot.com/t5/HubSpot-Ideas/Resetting-lead-scores/idi-p/429474)

I’d recommend upvoting and commenting. The product team reviews these requests based on their popularity.

Have a nice weekend!

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**Author:** ![GHunt5](https://avatars.discourse-cdn.com/v4/letter/g/ccd318/32.png) [@GHunt5](https://community.hubspot.com/u/GHunt5)\
**Post date:** [April 29, 2022, 2:59pm UTC](https://community.hubspot.com/t/set-score-to-0/55945/3 "2022-04-29T14:59:33Z")

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Thank you for the reply. It helped out tremendously.

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**Author:** ![GHunt5](https://avatars.discourse-cdn.com/v4/letter/g/ccd318/32.png) [@GHunt5](https://community.hubspot.com/u/GHunt5)\
**Post date:** [April 29, 2022, 8:34pm UTC](https://community.hubspot.com/t/set-score-to-0/55945/4 "2022-04-29T20:34:16Z")

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Could we use a nested “AND” rule to reset the score

i.e. has at least one page view of url that contains X at least 1 time

AND

has at least one page view of URL that contains X less than 90 days ago

Would that reset the score or remove the + score attribution.

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [April 30, 2022, 5:29am UTC](https://community.hubspot.com/t/set-score-to-0/55945/5 "2022-04-30T05:29:26Z")

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Hi @GHunt5,

You can put a timer on scoring criteria, yes, so that they would reset after a period of inactivity, if that’s your goal. However, you would have to do this for each criterion. Otherwise, you would not know how much to subtract exactly to reset a contact to 0.

Another approach would simply be to substract more than needed. A contact might then have a negative score but would be easily identifiable.

Best regards

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**Author:** ![andrus](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/andrus/32/100043_2.png) [@andrus](https://community.hubspot.com/u/andrus)\
**Post date:** [August 30, 2022, 1:12pm UTC](https://community.hubspot.com/t/set-score-to-0/55945/6 "2022-08-30T13:12:37Z")

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Stumbled upon this thread as I was learning more about Hubspot’s native lead scoring capabilities.  
There are good reasons to reset lead scores A. for certain leads (e.g. when a deal is lost) or B. for all leads after some time has passed from the engagement that increased the score in the first place.  
Some [3rd party apps in the Apps Marketplace](https://ecosystem.hubspot.com/marketplace/apps/all-categories/page/3?eco_search=lead%20scoring) that do lead scoring may offer automatic resetting of scores.

Outfunnel for one offers [lead scoring for Hubspot](https://outfunnel.com/lead-scoring-hubspot/) allows expiring scores after a certain period (see screenshot below).

 ![Screenshot 2022-08-30 at 13.48.57.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/d/4/d497bade8d25a67cd068506ecebc3e0d2bd0a439.png)

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**Author:** ![kvlschaefer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kvlschaefer/32/71076_2.png) [@kvlschaefer](https://community.hubspot.com/u/kvlschaefer)\
**Post date:** [August 30, 2022, 3:22pm UTC](https://community.hubspot.com/t/set-score-to-0/55945/7 "2022-08-30T15:22:31Z")

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Thanks for sharing this with us, @andrus!
