Set Custom Goals

I agree. In some business use cases, the number of transactions closed is more indicative of success than revenue. In some cases there isn’t revenue associated with the customer engagement. (i.e. volunteer engagement).

Has anyone found a workaround??? Or it doesn’t really exist?

I can create custom fields, but not goals against those fields? Seems odd.
I should be able to create a custom goal against any field, or at least create a report with a “Goal” line that we can then adjust and use.

Totally agree! This would be very helpful.

We really need this, I for example need to have the option to create my goals based on Deals closed/Won!

I feel is such a basic need and I am impressed is not available.

Sadly this idea was suggested in 2019 and still not available.

Hope is created soon!!

Totally agree. This a really weak point in Hubspot.

I hope we are able to create goals based on Deals Closed SOON!

Cannot agree more. A strong CRM as Hubspot which such a big weakness…

Still cannot understand why it is not up and running. the comunity need it !

Basic functionality that is desperately needed.

BIG +1 on this!

If creating a goal for “Deals created” and “Revenue” why wouldn’t you be able to set a goal for “Deals closed”. This is the most important feature for us.

Creating custom goal would obviously solve this problem too.

Totall agree,

We use units as a metric and not a dollar value, so this is essential for us to eb able to have a custom goal for this.

This should be easy - users should have many more options for setting goals than the boilerplate Hubspot options.

The goal would need to be based on the total count of the property chosen, but needs to be more granular (ie. it’s not about total calls but connected calls).

Let’s get this into beta, Hubspot!

Could not agree more with all these comments. This is key feature in a system were you handle sales in a pipline and need KPI measured

Totally agree.

Setting a goal for something like a meeting is simply too basic.

What we need to be able to do is set a goal for something like a ‘meeting type’ (discovery/demo) and then the subsequent outcome (completed/scheduled).

The same applies for calls, deals and revenue…

Agree with everyone above - this should be a real quick fix :slightly_smiling_face:

Wow this request is 3 years old and Hubspot development has not taken notice of this. Very surprising.

Right now we are tracking our OKR’s within an excel … We have all the data within Hubspot, we just copy-paste it within Excel. Would love to see this feature live.

AGREED! MUCH NEEDED!

Massive +1 to this

Need to be able to set goals around the types of meetings booked

Again +1 for this.

I can’t understand how this basic feature is not something in the top priority list.

Except mono-product businesses, it’s not possible to only base goals on the global deal amount.

Our only workaround is to create a Hubspot custom report + weekly export + dashboarding in GSheet to achieve this..

You succeeded in creating custom objects in Hubspot, this feature is way easier because it’s based on already existing deal properties.