Hello everyone!
I’ve recently created a workflow to automatically mark contacts (unengaged, hard bounced, employees, etc) as non-marketing.
To do that, I created a list where I put all contacts that fit into the previously mentioned criteria. Afterwards, I’ve created a workflow and used the enrollment trigger “is member of list” to that list. The next step is then “Marketing Contact Status > Set as non-marketing contact”.
However, for some reason, users are not being enrolled in the workflow. I tried to do it retroactively or to automatically enroll contacts in that list but still no success. Anyone knows what may be the mistake here?