Service Hub Software; Quizzes/ Exam/ Complete Task Not Working

I’m on Chrome, but have tried this on Edge and iPad, as well as on 2 networks. I’ve cleared cache and cookies, as well as restarted, and have been having this issue since around 13:00 EST yesterday. I wanted to add to the list of exams/ courses that are having this issue, as it seems to be happening with multiple courses. Thank you!

Facing the same issues, did you find any resolution yet?

I’ve been messaging with a member of their internal team; it’s being worked on. Are your buttons black or orange to take quizzes or tests? Somehow mine changed color and should be black, but all went orange… weird,

Thanks for the update, please do let me know when they have solved it!
Definitely weird that it is orange, the buttons are black currently for me for both, on the quiz Ionce I click check answer, i get the following message - "

There was a problem loading this page.

Something’s gone wrong. Please continue to the next section. You can always come back and take this quiz later."
For the exam when I click the black button saying start exam, nothing happens.

Hey @FrankiG

Thanks again for updating our Community!

I can confirm our team is aware of the issue and our team is actively investigating. We’ll report back once we have an update for you!

Thank you for your patience!

Sam, Community Manager

@FrankiG , after I read @SamTassey 's message here, I just tried again and the exam seems to be opening now for me atleast. Just wanted to give you both a heads up! Thanks for the help!

@FrankiG

There was an issue on our end that temporarily affected our services. However, I am pleased to inform you that I just received an update confirming that everything is back to normal. Our team has worked diligently to identify the root cause of the problem, and a fix has been successfully implemented. We appreciate your patience during this time and are here to assist you with any further questions or concerns you may have. Thank you for your understanding!

Thank you!

The Academy team