Hi
The service dashboard should have a filter on the basis of tickets also, so we can see how many tickets were raised and how many have been solved, etc.
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Help other HubSpot searchers find this post by accepting the ‘solution’ (HubSpot word).
Excellent suggestions. You may wish to add to a new or existing thread in HubSpot Ideas.
You’ll typically get much more traction from the HubSpot Community AND the Ideas Forum is where HubSpot Product Teams monitor suggestions for popularity -- i.e., VOTES! 
Does that help answer your question? If so, remember to accept this ‘solution’ so other searchers will find it.
Best,
Frank
Please add @MFrankJohnson to your message if you’d like me to reply.
