We ultimately had to move away from HubSpot for our prospecting needs due to significant limitations, particularly the inability to effectively test Sequences, along with other fundamental features that should be standard in this area of their platform. We spent weeks trying to work around these issues, and even after extensive efforts, we were left uncertain whether the Sequences were functioning as intended.
In stark contrast, the new software we adopted allowed me to accomplish in just a day and a half what took three weeks in HubSpot, despite being completely new to the platform.
As someone with considerable experience within Outreach and SalesLoft, I can say that while our new solution isn’t as comprehensive (we didn’t need full sales cycle software, just prospecting and sales enablement), it provides all the essential tools HubSpot lacks—and at a fraction of the cost.
HubSpot, you need to prioritize adding this functionality discussed in this thread to your roadmap, or you risk losing more customers.