# Sequence error status **URL:** \ **Category:** Sales Email\ **Tags:** professional\ **Created:** [March 13, 2025, 5:33pm UTC](https://community.hubspot.com/t/sequence-error-status/127932 "2025-03-13T17:33:42Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![YMarfil](https://avatars.discourse-cdn.com/v4/letter/y/51bf81/32.png) [@YMarfil](https://community.hubspot.com/u/YMarfil)\ **Post date:** [March 13, 2025, 5:33pm UTC](https://community.hubspot.com/t/sequence-error-status/127932/1 "2025-03-13T17:33:42Z")
Can someone please help me fix the error status on sequence? ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [March 13, 2025, 6:03pm UTC](https://community.hubspot.com/t/sequence-error-status/127932/2 "2025-03-13T18:03:18Z")
Hi @YMarfil, Which error exactly are you seeing, can you share a screenshot? ---
**Author:** ![YMarfil](https://avatars.discourse-cdn.com/v4/letter/y/51bf81/32.png) [@YMarfil](https://community.hubspot.com/u/YMarfil)\ **Post date:** [March 13, 2025, 6:10pm UTC](https://community.hubspot.com/t/sequence-error-status/127932/3 "2025-03-13T18:10:47Z")
Please see screenshot below. I am sending an email sequence and this is what happens, I have re enrolled some contacts and some of them was enrolled succesfully. ![YMarfil_0-1741889203327.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/0/b/0b32217de8c4554323c31a340fed89cadf7c446a.png) ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [March 13, 2025, 6:19pm UTC](https://community.hubspot.com/t/sequence-error-status/127932/4 "2025-03-13T18:19:45Z")
@YMarfil have you clicked into these errors to see the exact reason? [Troubleshoot sequence enrollment issues](https://knowledge.hubspot.com/sequences/sequences-error-contact-cant-be-enrolled-in-this-sequence) ---
**Author:** ![YMarfil](https://avatars.discourse-cdn.com/v4/letter/y/51bf81/32.png) [@YMarfil](https://community.hubspot.com/u/YMarfil)\ **Post date:** [March 13, 2025, 6:31pm UTC](https://community.hubspot.com/t/sequence-error-status/127932/5 "2025-03-13T18:31:28Z")
Unfortunatly it does not indicate the error status, it’s under the “other” tab. One thing I noticed was when I re enrolled it other contacts was enrolled succesfully and the emails has been sent succesfully but that’s not the case for other contacts. ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [March 13, 2025, 6:37pm UTC](https://community.hubspot.com/t/sequence-error-status/127932/6 "2025-03-13T18:37:39Z")
@YMarfil if you don’t see any details, if recommend reaching out to HubSpot support directly in-app, via email or chat. They can investigate further and have access to backend information. ---
**Author:** ![YMarfil](https://avatars.discourse-cdn.com/v4/letter/y/51bf81/32.png) [@YMarfil](https://community.hubspot.com/u/YMarfil)\ **Post date:** [March 13, 2025, 6:52pm UTC](https://community.hubspot.com/t/sequence-error-status/127932/7 "2025-03-13T18:52:16Z")
Thank you!! ---
**Author:** ![KlemenHrovat](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/klemenhrovat/32/63282_2.png) [@KlemenHrovat](https://community.hubspot.com/u/KlemenHrovat)\ **Post date:** [March 14, 2025, 9:03am UTC](https://community.hubspot.com/t/sequence-error-status/127932/8 "2025-03-14T09:03:39Z")
Did you change anything on any of the contacts when you reenrolled them and some of them were successfully enrolled into the sequence? Did you hear back from support team already? ---
**Author:** ![YMarfil](https://avatars.discourse-cdn.com/v4/letter/y/51bf81/32.png) [@YMarfil](https://community.hubspot.com/u/YMarfil)\ **Post date:** [March 14, 2025, 12:14pm UTC](https://community.hubspot.com/t/sequence-error-status/127932/9 "2025-03-14T12:14:57Z")
No, I did not change anything. I just re enrolled them manually. But not all contacts were succesfully re enrolled, so frustrating! No reply from hubspot support yet. Are you experiencing the same issue? ---
**Author:** ![KlemenHrovat](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/klemenhrovat/32/63282_2.png) [@KlemenHrovat](https://community.hubspot.com/u/KlemenHrovat)\ **Post date:** [March 14, 2025, 12:26pm UTC](https://community.hubspot.com/t/sequence-error-status/127932/10 "2025-03-14T12:26:25Z")
No, not that I would notice. And unfortunately, I don’t have a good idea what could be the issue, sorry.