Hello Everyone,
I recently settled Hubspot for my company,
Now we have different lead origin,
FR and US
every time France updates a contact and it is loaded to HubSpot, it is loading as a marketing contact which is increasing our overall marketing database and causing us in the US to pay more
Any thoughts as to what we should try next to make sure FR contacts don’t get added to HubSpot?
Hi @nassoumani,
You would have to align with your French marketing colleagues that they shouldn’t mark their contacts as marketing contacts then. The details depend on how exactly they’re adding these contacts – manually, through import, via integration, via form?
It sounds like your colleagues may be marking contacts as marketing contact upon import. If that’s the case, align with them, potentially consider withdrawing import permissions from them and doing the imports for them, without marketing contact status. Manage user permissions
Best regards!