# Sending Sequences from a shared inbox

**URL:** <https://community.hubspot.com/t/sending-sequences-from-a-shared-inbox/12259>\
**Category:** HubSpot Ideas\
**Tags:** sequences, conversations-inbox\
**Created:** [January 10, 2019, 3:43pm UTC](https://community.hubspot.com/t/sending-sequences-from-a-shared-inbox/12259 "2019-01-10T15:43:38Z")\
**Posts on this page:** 1\
**Showing post:** 91

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**Author:** ![SlimBob](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/slimbob/32/9373_2.png) [@SlimBob](https://community.hubspot.com/u/SlimBob)\
**Post date:** [July 17, 2024, 9:02pm UTC](https://community.hubspot.com/t/sending-sequences-from-a-shared-inbox/12259/91 "2024-07-17T21:02:01Z")

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@YuliaD Our solution for this was to create a HubSpot user with the email address we are using for our shared inbox.

So, [support@yourcompany.com](mailto:support@yourcompany.com) has a HubSpot user account. We gave that user a name of “Team Company\_Name” and this has worked well enough for us in the meantime.

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_[View the full topic](https://community.hubspot.com/t/sending-sequences-from-a-shared-inbox/12259)._