# Sending Sequences from a shared inbox

**URL:** <https://community.hubspot.com/t/sending-sequences-from-a-shared-inbox/12259>\
**Category:** HubSpot Ideas\
**Tags:** sequences, conversations-inbox\
**Created:** [January 10, 2019, 3:43pm UTC](https://community.hubspot.com/t/sending-sequences-from-a-shared-inbox/12259 "2019-01-10T15:43:38Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Mart](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mart/32/89259_2.png) [@Mart](https://community.hubspot.com/u/Mart)\
**Post date:** [April 14, 2019, 12:45pm UTC](https://community.hubspot.com/t/sending-sequences-from-a-shared-inbox/12259/3 "2019-04-14T12:45:37Z")

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This was huge disapointment for me.

We manage all out sales from a shared inbox to ensure customers only interact with one email address directly, not being able to send the equences from a share mail box - kills off any benifit of the fucntionality for us.

Did setting up a new user with the shared mailbox work?

We could do this but it really defeats the purpose of using the tools.

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_[View the full topic](https://community.hubspot.com/t/sending-sequences-from-a-shared-inbox/12259)._