Sending emails through CRM does not work

Smart CRM & Sales Hub CRM
1

I have a problem with sending emials through the CRM system. Status of the message is: “Sent”, but the messages are not coming to the e-mail addresses.

I created several contacts and tryed with different emil addresses, however resault is the same.

2

Hi Tomislav,

Which email service are you using, Google Apps, Office 365 or another email solution?

3

e use the free tools to enter our leads. When I go to send emials through HubSpot the format is completely altered and any/all line breaks are removed.

We use Outlook 2016.

4

We use office 365, the problem was in security settings, now everything works properly

5

I am having the exact same problem. Emails sent through the CRM are shown as sent but are actually never received by the recipient. I currently have a Gmail account linked to the CRM.

I’ve scoured the forums and haven’t had any luck with any of the suggestions given so far.

6

I am having the same issue and we are on Outlook 2016.

Thanks,

Nishat Jones

7

We use Outlook as Part of the Office Suite through MSFT. This would be through a Office 365 environment.