# Sending a single email **URL:** \ **Category:** Email Deliverability\ **Tags:** free, marketing-email\ **Created:** [February 3, 2021, 7:06pm UTC](https://community.hubspot.com/t/sending-a-single-email/31222 "2021-02-03T19:06:47Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![JTengstrom](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jtengstrom/32/82797_2.png) [@JTengstrom](https://community.hubspot.com/u/JTengstrom)\ **Post date:** [February 3, 2021, 7:06pm UTC](https://community.hubspot.com/t/sending-a-single-email/31222/1 "2021-02-03T19:06:47Z")
Hi! I have an email that I would like to send to people on an individual basis whenever they express an interest in my product. What is the best way to send a single piece of email using the design I created in Hubspot? Thank you, John ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [February 3, 2021, 7:16pm UTC](https://community.hubspot.com/t/sending-a-single-email/31222/2 "2021-02-03T19:16:35Z")
Hi @JTengstrom, If you want to trigger this email automatically when someone takes an action (form submission, page view, CTA click), that would require HubSpot workflows, only availble in Professional and Enterprise: [Send automated emails in workflows](https://knowledge.hubspot.com/email/create-automated-emails-to-use-in-workflows) Alternatively, you could create active lists of eligible contacts and send these emails manually, in batches, either as a [marketing email](https://knowledge.hubspot.com/cos-general/get-started-with-the-marketing-email-tool) or [through the CRM](https://knowledge.hubspot.com/email/send-and-reply-to-one-to-one-emails). You could set up your active list to include all contacts who have taken a certain action in the last 7 days, for example, and manually send these emails each Monday. Hope this helps! ---
**Author:** ![JTengstrom](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jtengstrom/32/82797_2.png) [@JTengstrom](https://community.hubspot.com/u/JTengstrom)\ **Post date:** [February 3, 2021, 7:46pm UTC](https://community.hubspot.com/t/sending-a-single-email/31222/3 "2021-02-03T19:46:26Z")
This is too complicated at the moment for my needs but good to know nonetheless. I just want to be able to send my email to a customer when they ask for it or after a telephone call with the customer. ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [February 3, 2021, 8:18pm UTC](https://community.hubspot.com/t/sending-a-single-email/31222/4 "2021-02-03T20:18:26Z")
Hi @JTengstrom, If it’s a one to one email, sending it through the CRM would be your best option: [Send and manage one-to-one emails](https://knowledge.hubspot.com/email/send-and-reply-to-one-to-one-emails) Best regards! ---
**Author:** ![JTengstrom](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jtengstrom/32/82797_2.png) [@JTengstrom](https://community.hubspot.com/u/JTengstrom)\ **Post date:** [February 4, 2021, 4:57pm UTC](https://community.hubspot.com/t/sending-a-single-email/31222/5 "2021-02-04T16:57:16Z")
So really you cannot do this when you are on the free plan as inserting templates does not appear in the body of an email. ---
**Author:** ![andrus](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/andrus/32/100043_2.png) [@andrus](https://community.hubspot.com/u/andrus)\ **Post date:** [March 9, 2021, 2:11pm UTC](https://community.hubspot.com/t/sending-a-single-email/31222/6 "2021-03-09T14:11:58Z")
The solution Karsten outlines works but it does require quite a few steps / minutes. On Professional plan you could automate this ie. trigger a Sequence or Workflow email (based on modules you use) to go out to specific contacts (eg. where custom field “Send one-off offer” is set to “Yes”). If this is out of budget range at this stage you may be able to find more affordable ways to send these one-off emails in an automated way for less in the [Hubspot Marketplace](https://ecosystem.hubspot.com/marketplace/apps/marketing/email). For example, with [Outfunnel](https://ecosystem.hubspot.com/marketplace/apps/marketing/email/outfunnel-223468) you’d be able to do this with plans starting from $19 per month, and there may be other options like this. If sending a one-off email takes 5 minutes and you’d need to send 5-10 emails per week, you’d save 2-4 hours per month. ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [February 5, 2021, 6:29am UTC](https://community.hubspot.com/t/sending-a-single-email/31222/7 "2021-02-05T06:29:40Z")
Hi @JTengstrom, What kind of template have you created? It sounds like you’ve created a marketing email template? You could send a marketing email to your contact (instead of a CRM email). The steps are outlined here: [Create and send marketing emails](https://knowledge.hubspot.com/email/create-marketing-emails-in-the-drag-and-drop-email-editor#send-or-schedule-your-email) You’d only select one contact in the _Recipients_ tab of the email. It would be a bit unusual to go through this fairly long process of setting up a marketing email every single time you’ve had a call but it’s doable. Best regards!