# Send Single HTML Mail from CRM

**URL:** <https://community.hubspot.com/t/send-single-html-mail-from-crm/118289>\
**Category:** HubSpot Ideas\
**Tags:** account-settings\
**Created:** [October 14, 2024, 7:20am UTC](https://community.hubspot.com/t/send-single-html-mail-from-crm/118289 "2024-10-14T07:20:39Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Tim-Alexander](https://avatars.discourse-cdn.com/v4/letter/t/b487fb/32.png) [@Tim-Alexander](https://community.hubspot.com/u/Tim-Alexander)\
**Post date:** [October 14, 2024, 7:20am UTC](https://community.hubspot.com/t/send-single-html-mail-from-crm/118289/1 "2024-10-14T07:20:39Z")

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Good morning,

unfortunately it is currently not possible  
to send an HTML email to an individual contact from  
the CRM and then monitor whether it has been opened.  
Currently it is only possible to write a normal email.

A Sales HTML Mail is a very important function because  
when I have made a cold call I want to send a single,  
smartly designed HTML mail to my potential customer and  
that is not possible.  
Greetz from Hamburg / Germany